Reactive Supervisor (Previous Relevant Experince is Required)
Reactive Supervisor (Previous Relevant Experince is Required)

Reactive Supervisor (Previous Relevant Experince is Required)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of fire engineers in a fast-paced, reactive environment.
  • Company: Join Telent, a leader in technology supporting the UK's critical infrastructure.
  • Benefits: Enjoy 34 days holiday, pension scheme, and discounts on shopping and dining.
  • Why this job: Make a real impact while working in a diverse and inclusive culture.
  • Qualifications: Previous supervisory experience in fire systems is essential.
  • Other info: Work 4 on 4 off shifts from 7am to 7pm at our Pirin Court Depot.

The predicted salary is between 36000 - 60000 £ per year.

When you join our Engineering Team at Telent, you will be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes.

Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7.

Reporting to the Reactive Delivery Manager, you will supervise and lead a team of highly skilled fire engineers in a fault and reactive environment for Fire systems (detection / suppression) on the 1FM Fire contract. This role will be key to join the field services and management teams together to form a cohesive and productive workflow.

This role is to work days, on a 4 on 4 off shifts from 7am to 7pm from our Pirin Court Depot E16 4TL.

Reactive Supervisor, what you’ll do:
  • Lead and supervise a team of 5 fire engineers in a fault and reactive environment relating to fire systems (detection & suppression) on the London Underground, for the 1 FM Contract.
  • Manage the availability of resources to efficiently carry out the planned maintenance work.
  • Ensure engineers complete all works to a high standard and against operational plans.
  • Schedule and monitor works to ensure continued compliance.
  • Use ServiceNow for Daily/Weekly/Periodic report of progress of tasks and efficiencies.
  • Stakeholder management daily to keep the contract and operations teams updated with any issues/progress.
  • There is a requirement to go out to site to support and direct on escalations as needed.
Who you are:

We are seeking an experienced Supervisor who has worked in a fault and reactive environment for Fire systems (detection / suppression), and ideally London Underground or Network Rail industry experience. This role would suit an experienced Supervisor who can manage, schedule and monitor works in a busy and reactive environment.

Reactive Supervisor Key Requirements:
  • This role is to work days, 4 on 4 off shifts, from 7am to 7pm.
  • Previous experience of leading fire engineers in single or multi-site maintenance.
  • Experience within a Fire Maintenance environment or London Underground/Network Rail environment.
  • Full UK Driving Licence.
  • Drug & Alcohol testing is required for this role.
What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:
  • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually.
  • Commercial Vehicle Company pension scheme.
  • A range of family friendly policies.
  • Occupational health support and wellbeing Portal.
  • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Reactive Supervisor (Previous Relevant Experince is Required) employer: Telent

At Telent, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within our Engineering Team. Located at our Pirin Court Depot in E16, you will benefit from a supportive environment that values diversity and inclusion, alongside generous benefits such as 34 days of holiday and a comprehensive pension scheme. With ample opportunities for professional growth and development, you'll be empowered to make a meaningful impact while working on critical infrastructure projects that keep the nation connected and protected.
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Contact Detail:

Telent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reactive Supervisor (Previous Relevant Experince is Required)

✨Tip Number 1

Familiarise yourself with the specific fire systems used in the London Underground. Understanding the nuances of detection and suppression systems will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the fire maintenance industry, especially those who have experience with the London Underground or Network Rail. Engaging with them can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Prepare to discuss your previous supervisory experiences in detail. Be ready to share specific examples of how you've managed teams in reactive environments, as this will be crucial for demonstrating your fit for the position.

✨Tip Number 4

Showcase your understanding of compliance and operational plans during your discussions. Being able to articulate how you ensure high standards and efficiency in a fault environment will set you apart from other candidates.

We think you need these skills to ace Reactive Supervisor (Previous Relevant Experince is Required)

Leadership Skills
Experience in Fire Systems (Detection/Suppression)
Fault and Reactive Environment Management
Resource Management
Scheduling and Monitoring Works
Stakeholder Management
ServiceNow Proficiency
High Standard of Workmanship
Problem-Solving Skills
Communication Skills
Team Management
Knowledge of London Underground/Network Rail Operations
Full UK Driving Licence
Adaptability in a Busy Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous experience in supervising fire engineers and working in fault and reactive environments. Use specific examples that demonstrate your leadership skills and familiarity with fire systems.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your relevant experience in the London Underground or Network Rail industry, and how it aligns with the responsibilities of the Reactive Supervisor position.

Highlight Key Skills: Emphasise your skills in scheduling, monitoring works, and stakeholder management. Provide concrete examples of how you've successfully managed teams and ensured compliance in previous roles.

Proofread Your Application: Before submitting your application, carefully proofread all documents to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Telent

✨Showcase Your Leadership Experience

As a Reactive Supervisor, you'll be leading a team of fire engineers. Be prepared to discuss your previous leadership roles, focusing on how you managed teams in fault and reactive environments. Highlight specific examples where your leadership made a difference.

✨Demonstrate Technical Knowledge

Familiarise yourself with fire systems, particularly detection and suppression technologies. Be ready to answer technical questions and explain how your experience aligns with the requirements of the role, especially in relation to the London Underground or Network Rail.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-time situations. Think of scenarios where you've had to manage escalations or resource allocation effectively, and be ready to explain your thought process and outcomes.

✨Understand Stakeholder Management

Since stakeholder management is crucial for this role, prepare to discuss how you've successfully communicated with various teams in the past. Share examples of how you kept stakeholders informed about progress and issues, ensuring smooth operations.

Reactive Supervisor (Previous Relevant Experince is Required)
Telent
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  • Reactive Supervisor (Previous Relevant Experince is Required)

    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-04-25

  • T

    Telent

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