Reactive Supervisor - Innovative engineering solutions (Previous Relevant Experince is Required)

When you join our Engineering Team at Telent, you will be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7.

Reporting to the Reactive Delivery Manager, you will supervise and lead a team of highly skilled fire engineers in a fault and reactive environment for Fire systems (detection/suppression) on the 1FM Fire contract. This role will be key to joining the field services and management teams together to form a cohesive and productive workflow.

This role is to work days, on a 4 on 4 off shift from 7am to 7pm from our Pirin Court Depot E16 4TL.

Reactive Supervisor, what you’ll do:

• Lead and supervise a team of 5 fire engineers in a fault and reactive environment relating to fire systems (detection & suppression) on the London Underground, for the 1 FM Contract.
• Manage the availability of resources to efficiently carry out the planned maintenance work.
• Ensure engineers complete all works to a high standard and against operational plans.
• Schedule and monitor works to ensure continued compliance.
• Use ServiceNow for Daily/Weekly/Periodic report of progress of tasks and efficiencies.
• Stakeholder management daily to keep the contract and operations teams updated with any issues/progress.
• There is a requirement to go out to site to support and direct on escalations as needed.

Who you are:

We are seeking an experienced Supervisor who has worked in a fault and reactive environment for Fire systems (detection/suppression), ideally with London Underground or Network Rail industry experience. This role would suit an experienced Supervisor who can manage, schedule and monitor works in a busy and reactive environment.

Reactive Supervisor Key Requirements:

• This role is to work days, 4 on 4 off shifts, from 7am to 7pm.
• Previous experience of leading fire engineers in single or multi-site maintenance.
• Experience within a Fire Maintenance environment or London Underground/Network Rail environment.
• Full UK Driving Licence.
• Drug & Alcohol testing is required for this role.

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas.

The additional benefits with this role include:

• 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually.
• Commercial Vehicle Company pension scheme.
• A range of family friendly policies.
• Occupational health support and wellbeing Portal.
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.