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- Tasks: Manage field teams and ensure project delivery while promoting safety and quality.
- Company: Join Telent, a leading tech company enhancing the UK's critical digital infrastructure.
- Benefits: Enjoy hybrid working, 34 days holiday, pension scheme, and discounts on shopping and entertainment.
- Why this job: Be part of a supportive team making a real impact on communities with innovative technology.
- Qualifications: Experience in operational management and supervising civil works is essential.
- Other info: Complete additional training within six months to enhance your skills.
The predicted salary is between 36000 - 60000 £ per year.
Do you enjoy working with a down to earth, supportive team but at the same time be relied on to use your own initiative and problem solve out in the field? Our Field teams are critical in the delivery of our contracts, whether that is delivering, or supervising maintenance, installation, cabling, or civils works. Help build and keep the nation's critical infrastructure connected and protected 24/7.
What you'll do:
- Reporting to and directed by the Area Manager, you will be accountable for Stage 3 of the ONSA delivery process ensuring that all works underpinned in the programme at stage 2 are delivered as planned.
- Manage the sub-contractor suppliers in their contractual tasks.
- Provide regular reports on project status.
- Drive a culture of Health and Safety and manage that throughout.
- Resource planning and confirmation.
- In-life issue management and reporting.
- Through your team of Field Agents see all programmed works through to finish on site and engineering completion.
- Pro-actively drive Safety, Quality and Streetworks performance across the supply chain base.
- Supported by a team of telent Field Agents work in partnership with suppliers locally to provide a competent supply chain that will deliver all customer programmes of work safely, to quality and on time.
- Working with your suppliers locally and the telent PMO you will ensure that all delivery targets and customer priority outcomes are achieved through a clear focus on the completion of priority works.
- You will ensure full compliance with telent's delivery systems requirements and provide support on escalations and complaints.
- You will work with your suppliers to scale and scope their workforce to address all works in their workstack in line with telent's contractual terms of delivery.
- Provide line management and clear direction to a team of Field Agents in the field.
Key Deliverables (as a highlight):
- System Compliance
- Inspection Regime
- Supplier Competence and Performance
- Stores Compliance
- Supplier Mobilisation
- Culture & Behaviour management
- Reporting
Who you are:
Key requirements:
- Experience in a Delivery/Operational management role.
- Previous experience of supervising civils, poling or cable gangs working in the highways network.
- NRSWA Unit 2 & 10
- IOSH Managing Safely
- In addition to the 'all employee' training Patch Manager must complete the following training within 6 months of being appointed:
- Incident Investigation
- Root Cause Analysis
- Hot Job Monitor
- Negotiation Skills
- First Aid at Work - Appointed Person/Awareness
- Managing Temporary Works
- Use of Solo, Qlikview, Connect Mobile etc.
- Business Acumen
What we offer:
A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:
- Vehicle: Essential
- 34 days holiday, including public holidays, plus the option to buy or sell days annually
- Company pension scheme.
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
About Us
About Telent: Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.
We are guided by our values and behaviours:
- Be Inclusive
- Take Responsibility
- Collaborate
- Be Customer-focussed
Patch Manager - Join a supportive team with hybrid working options (Previous Relevant Experince i... employer: Telent
Contact Detail:
Telent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patch Manager - Join a supportive team with hybrid working options (Previous Relevant Experince i...
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Patch Manager, especially around managing subcontractors and ensuring compliance. This will help you speak confidently about how your experience aligns with their needs during any discussions.
✨Tip Number 2
Network with professionals in the telecoms industry, particularly those who have experience in operational management roles. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your approach to health and safety management, as this is a critical aspect of the role. Think of specific examples where you've successfully implemented safety protocols or improved safety standards in previous positions.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of challenges you've faced in past roles, particularly in managing teams or projects. Being able to articulate how you overcame these challenges will demonstrate your capability to handle the demands of the Patch Manager position.
We think you need these skills to ace Patch Manager - Join a supportive team with hybrid working options (Previous Relevant Experince i...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in delivery and operational management roles. Emphasise any previous work supervising civils, poling, or cable gangs, as well as your familiarity with the highways network.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as health and safety management, resource planning, and supplier performance.
Highlight Relevant Qualifications: Clearly list any qualifications that meet the job requirements, such as NRSWA Unit 2 & 10 and IOSH Managing Safely. If you have completed additional training like Incident Investigation or Root Cause Analysis, be sure to include that too.
Showcase Your Teamwork Skills: Since the role involves working closely with field agents and suppliers, provide examples of how you've successfully collaborated in past roles. Highlight your ability to drive a culture of safety and quality within a team.
How to prepare for a job interview at Telent
✨Showcase Your Experience
Make sure to highlight your previous experience in delivery or operational management roles. Be prepared to discuss specific projects where you supervised civils, poling, or cable gangs, as this will demonstrate your capability to handle the responsibilities of a Patch Manager.
✨Emphasise Safety and Compliance
Given the importance of health and safety in this role, be ready to talk about how you've driven a culture of safety in past positions. Discuss any relevant training you've completed, such as NRSWA or IOSH Managing Safely, to show your commitment to compliance.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've effectively managed in-life issues and escalations in previous roles. This will illustrate your ability to think on your feet and resolve problems efficiently, which is crucial for a Patch Manager.
✨Align with Company Values
Research Telent's values and be ready to discuss how your personal values align with theirs. Show that you can be inclusive, take responsibility, collaborate, and focus on customer needs, as these are key behaviours they look for in their team members.
