Field Compliance Supervisor in London

Telent are now looking for a Field Compliance Supervisor to join the Network Services Infrastructure team. This opportunity will see you working on the Openreach Fibre Build and OSA (Openreach Services Agreement) framework contract, with a particular focus within the London region – Inner M25. You must be a holder of a full UK driving license and are able to travel across the Inner M25 and the North West London region in a “Field based” format. The Field Compliance Supervisor may also need to attend meetings if / when necessary.

The Field Compliance Supervisor will be responsible for quality, safety and compliance of the Openreach Fibre Build and OSA framework deliverables (in their designated area) ensuring these are delivered as planned by Telent and its subcontractor partners / suppliers. This includes confirmations of resources on site, dealing with any in-life, real-time issues and flagging any requirements for “jeopardy management”. You will see all programmed works on-site through to completion, meeting set KPI’s and SLA’s.

As the Field Compliance Supervisor, you will support gangs employed by Telent’s suppliers and subcontracting firms to ensure all safety, compliance and quality standards are being met throughout, and meet defined audit and inspection regimes as set out by the Infrastructure Services business. You will be Telent’s customer ambassador in the field assisting all contract deliveries by enabling the programming of all works in the Telent workstack through the resolution of access and fluidity issues.

Field Compliance Supervisor - What you’ll do:

• Support delivery of all contractual requirements.
• Develop and implement compliance policies and procedures, evaluating existing programs and making necessary improvements.
• Ensure suppliers have the agreed gangs on-site daily and all programmed work is attended to.
• Prioritize safety by ensuring all activities follow safe working practices and are supported by the correct documentation.
• Monitor suppliers to maintain a ‘right first time’ quality culture, ensuring compliance with Openreach installation standards.
• Build effective relationships with suppliers and local Highways Authorities, ensuring high levels of street works compliance and reinstatement quality.
• Resolve local access issues with the public and businesses, managing wayleave and permission to dig processes.
• Attend Joint Site Meetings with asset owners and suppliers to unlock work fluidity.
• Respond promptly to urgent safety issues, supporting the resolution of defects within required timeframes.
• Conduct regular compliance audits and ensure adherence to internal and external regulations.
• Oversee site setups, confirming safety standards and granting 'permission to proceed' where appropriate.
• Assist in the training and onboarding of operatives, ensuring all vehicles and materials meet safety and environmental standards.
• Collaborate with suppliers to resolve escalated issues and manage temporary works in line with Telent's processes.

Field Compliance Supervisor - Who you are:

You are a skilled Field Compliance Supervisor with experience of overseeing civils and Flex gangs in the telecoms industry or similar. You’re confident in managing field operations, ensuring compliance with safety, quality, and environmental standards. Your strong problem-solving skills help you resolve access issues and ensure smooth project delivery. With key certifications like NRSWA Supervisor Level and SA001A, you’re ready to contribute to the success of Telent’s OSA contract across the London region. You thrive in a collaborative environment, working with suppliers, local authorities, and the project team to meet delivery goals.

Field Compliance Supervisor - Key requirements:

• NRSWA / NRSWA Supervisor Level certified
• Experience of supervising civils and Flex gangs working in the telecoms market or having held a position of ‘site supervisor’ or similar in the construction or telecoms industry
• SA001A accreditation for overhead safety desirable
• Basic cabling / rod / rodding and rope knowledge / skills
• Full clean UK driving licence
• Possess an understanding of environmental legislation and compliance
• Experience with conducting surveys / assessments or similar
• IOSH Managing Safely (will be required to obtain in first 3 months)
• SA001 / SA002 accreditation desirable
• Able to commit to overtime if / when required (after hours, weekend work or bank holidays)

What we offer:

A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• Company vehicle (Van)
• Uncapped overtime options
• 26 days holiday, plus public bank holidays, and the option to buy or sell days annually
• Company matched pension scheme
• Access to the Flexible Benefits portal
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme

We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility