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For Companies At a Glance
- Tasks: Provide IT support and develop hands-on skills in a dynamic team.
- Company: Leading technology company based in Liverpool with a high-performing culture.
- Benefits: Gain a Level 3 qualification, training, and potential for a full-time role.
- Why this job: Kickstart your career in tech while making a real difference in customer service.
- Qualifications: Strong problem-solving skills and a passion for helping others.
- Other info: Great opportunities for growth and a supportive learning environment.
The predicted salary is between 800 - 1400 £ per month.
A leading technology company in Liverpool is seeking an IT Technician Apprentice. Join a high-performing team providing IT support, where you’ll learn and develop skills in a hands-on environment. The role requires strong problem-solving abilities and a passion for customer service. With opportunities for growth, training, and obtaining a Level 3 qualification, this allows you to build a sustainable career with the chance for a full-time role upon completion.
On-Site IT Service Desk Apprentice | Level 3 ICT Technician in Liverpool employer: Telent
Contact Detail:
Telent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Service Desk Apprentice | Level 3 ICT Technician in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. A friendly chat can give us insights into the company culture and might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio or a project that highlights your problem-solving abilities. This hands-on evidence can really impress during interviews.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help us refine our answers and boost our confidence before the real deal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace On-Site IT Service Desk Apprentice | Level 3 ICT Technician in Liverpool
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for technology and customer service. Share any relevant experiences or projects that highlight your interest in IT support.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Use keywords from the job description to demonstrate that you understand what we’re looking for in an apprentice.
Highlight Problem-Solving Skills: Since strong problem-solving abilities are key for this position, include examples of how you've tackled challenges in the past. This could be from school projects, part-time jobs, or even personal tech issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Telent
✨Know Your Tech Basics
Brush up on your IT fundamentals before the interview. Be ready to discuss common troubleshooting steps for hardware and software issues, as well as any relevant technologies mentioned in the job description. This shows your enthusiasm and readiness to dive into the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled tech-related problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to resolve issues effectively.
✨Emphasise Customer Service Experience
Since the role requires a passion for customer service, think of times when you’ve gone above and beyond to help someone. Whether it’s in a previous job or a personal experience, sharing these stories will highlight your commitment to providing excellent support.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
