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- Tasks: Support HR systems, troubleshoot issues, and implement new functionalities.
- Company: Join Telent, a leader in connecting and protecting critical infrastructure.
- Benefits: Enjoy 34 days holiday, pension scheme, and discounts on shopping and dining.
- Other info: Hybrid role with excellent career growth opportunities.
- Why this job: Make a real impact while developing your skills in a diverse and inclusive environment.
- Qualifications: Experience with Oracle HCM and strong problem-solving skills required.
The predicted salary is between 36000 - 60000 £ per year.
Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7.
Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, implementation of new system functionalities and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month.
What you'll do:
- Providing day-to-day functional first line support to the business
- Investigate, troubleshoot, and resolve system issues
- Collaborate with relevant teams to implement new system functionalities
- Acting as a subject matter expert on HR and Payroll Cloud processes, roadmaps, and enhancements.
- Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively.
- Produce clear, high-quality documentation and share knowledge with the wider team
- Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience.
- Assist with change management initiatives, including adoption of new processes, system updates, and data management.
Who you are:
You're an experienced HR Systems professional with a solid background in Oracle Fusion HCM (Core HR). Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way.
Key Requirements:
- Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / Core HR modules)
- Experience in implementation and configuration of new system functionalities
- Experience providing 1st line system support and raising SRs
- Familiarity with ITIL processes and wider HR business processes.
- Strong analytical mindset with the ability to diagnose and resolve system issues
- Strong ability to translate business requirements into functional solutions
- Excellent communication skills, both written and verbal
What we offer:
A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:
- ~34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
- ~ Company pension scheme
- ~ A range of family friendly policies
- ~ Occupational health support and wellbeing Portal
- ~ Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
HR Advisor - Business Support employer: Telent
Contact Detail:
Telent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Advisor - Business Support
✨Tip Number 1
Network like a pro! Reach out to current employees at Telent on LinkedIn or through mutual connections. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on Oracle HCM systems. We want to show off our knowledge, so dive into the latest updates and functionalities. Being able to discuss these confidently will set us apart!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us. This way, we can nail down our answers and get comfortable talking about our experience and how it relates to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team!
We think you need these skills to ace HR Advisor - Business Support
Some tips for your application 🫡
Read the Job Specs Carefully: Before you start your application, make sure to read through the job specs thoroughly. We want to see that you understand what we're looking for and how your skills align with the role.
Tailor Your Application: Don’t just send a generic CV and cover letter! We love it when candidates tailor their applications to highlight relevant experience and skills that match the HR Systems professional role. Show us why you're the perfect fit!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Make sure to showcase your analytical mindset and problem-solving skills in a straightforward manner.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Telent
✨Know Your Oracle HCM Inside Out
Make sure you brush up on your knowledge of Oracle Fusion HCM and its modules. Be ready to discuss your hands-on experience and how you've implemented or configured new functionalities in the past. This will show that you're not just familiar with the system, but that you can also contribute to its continuous improvement.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved system issues in previous roles. Think about specific challenges you faced and how you approached them. This will demonstrate your analytical mindset and ability to translate complex problems into functional solutions.
✨Communicate Clearly and Confidently
Since you'll be providing first-line support and coaching colleagues, practice explaining technical concepts in a straightforward manner. Use clear language and avoid jargon when possible. This will help you connect with the interviewers and showcase your excellent communication skills.
✨Emphasise Your Team Collaboration
Highlight your experience working with various teams to implement new system functionalities. Be prepared to discuss how you’ve contributed to change management initiatives and supported colleagues through transitions. This will illustrate your ability to work well in a team-oriented environment, which is crucial for this role.