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- Tasks: Oversee compliance in field operations, ensuring safety and quality standards are met.
- Company: Join Telent, a forward-thinking tech company committed to diversity and inclusion.
- Benefits: Enjoy a company vehicle, uncapped overtime, and 26 days holiday plus bank holidays.
- Why this job: Make a real impact in the telecoms industry while developing your career.
- Qualifications: Experience in supervising telecoms teams and relevant certifications required.
- Other info: Dynamic work environment with opportunities for growth and skill development.
The predicted salary is between 40000 - 50000 £ per year.
Telent are now looking for a Field Compliance Supervisor to join the Network Services Infrastructure team. This opportunity will see you working on the OSA (Openreach Services Agreement) framework contract, with a particular focus within the London region - Inner M25. You must be a holder of a full UK driving license and are able to travel across the Inner M25 region in a "Field based" format. The Field Compliance Supervisor may also need to attend meetings if / when necessary.
The Field Compliance Supervisor will be responsible for the OSA framework deliverables (in their designated area) ensuring these are delivered as planned by Telent and its subcontractor partners / suppliers. This includes confirmations of resources on site, dealing with any in-life, real-time issues and flagging any requirements for "jeopardy management". You will see all programmed works on-site through to completion, meeting set KPI's and SLA's.
As the Field Compliance Supervisor, you will support gangs employed by Telent's suppliers and subcontracting firms to ensure all safety, compliance and quality standards are being met throughout, and meet defined audit and inspection regimes as set out by the Infrastructure Services business. You will be Telent's customer ambassador in the field assisting all contract deliveries by enabling the programming of all works in the Telent workstack through the resolution of access and fluidity issues.
What you’ll do:
- Support delivery of all contractual requirements.
- Develop and implement compliance policies and procedures, evaluating existing programs and making necessary improvements.
- Ensure suppliers have the agreed gangs on-site daily and all programmed work is attended to.
- Prioritize safety by ensuring all activities follow safe working practices and are supported by the correct documentation.
- Monitor suppliers to maintain a 'right first time' quality culture, ensuring compliance with Openreach installation standards.
- Build effective relationships with suppliers and local Highways Authorities, ensuring high levels of street works compliance and reinstatement quality.
- Resolve local access issues with the public and businesses, managing wayleave and permission to dig processes.
- Attend Joint Site Meetings with asset owners and suppliers to unlock work fluidity.
- Respond promptly to urgent safety issues, supporting the resolution of defects within required timeframes.
- Conduct regular compliance audits and ensure adherence to internal and external regulations.
- Oversee site setups, confirming safety standards and granting 'permission to proceed' where appropriate.
- Assist in the training and onboarding of operatives, ensuring all vehicles and materials meet safety and environmental standards.
- Collaborate with suppliers to resolve escalated issues and manage temporary works in line with Telent's processes.
Who you are:
You are a skilled Field Compliance Supervisor with experience of overseeing civils, poling, or cable gangs in the telecoms industry or similar. You’re confident in managing field operations, ensuring compliance with safety, quality, and environmental standards. Your strong problem-solving skills help you resolve access issues and ensure smooth project delivery. With key certifications like NRSWA Supervisor Level and SA001A, you’re ready to contribute to the success of Telent's OSA contract across the London region. You thrive in a collaborative environment, working with suppliers, local authorities, and the project team to meet delivery goals.
Key requirements:
- NRSWA / NRSWA Supervisor Level certified
- Experience of supervising civils, poling or cable gangs working in the telecoms market or having held a position of 'site supervisor' or similar in the construction or telecoms industry
- SA001A accreditation for overhead safety desirable
- Basic cabling / rod / rodding and rope knowledge / skills
- Full clean UK driving licence
- Possess an understanding of environmental legislation and compliance
- Experience with conducting surveys / assessments or similar
- IOSH Managing Safely (will be required to obtain in first 3 months)
- SA001 / SA002 accreditation desirable
- Able to commit to overtime if / when required (after hours, weekend work or bank holidays)
What we offer:
A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
Benefits with this role:
- Company vehicle
- Uncapped overtime options
- 26 days holiday, plus public bank holidays, and the option to buy or sell days annually
- Company matched pension scheme
- Access to the Flexible Benefits portal
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility
Field Compliance Supervisor in City of Westminster employer: Telent
Contact Detail:
Telent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Compliance Supervisor in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Telent and the OSA framework. Understand their values and how they operate. This will help you tailor your answers and show that you’re genuinely interested in the role. Plus, it’ll give you some great talking points!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your experience with compliance and safety standards, as well as your problem-solving skills. The more you practice, the more confident you’ll feel!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep track of your application status easily. So, what are you waiting for? Get that application in!
We think you need these skills to ace Field Compliance Supervisor in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Field Compliance Supervisor role. Highlight your experience in managing field operations and compliance, and don’t forget to mention any relevant certifications like NRSWA or SA001A.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled access issues or ensured safety compliance in past roles. We love seeing candidates who can think on their feet and resolve challenges effectively!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, clarity is key!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Telent
✨Know Your Stuff
Make sure you understand the OSA framework and the specific compliance requirements for the role. Brush up on your knowledge of safety standards, quality control, and environmental legislation. This will show that you're not just interested in the job, but that you’re prepared to hit the ground running.
✨Showcase Your Experience
Be ready to discuss your previous experience supervising civils, poling, or cable gangs. Use specific examples to highlight how you've managed field operations and resolved access issues. This will demonstrate your problem-solving skills and your ability to ensure compliance with safety and quality standards.
✨Build Rapport
Since you'll be working closely with suppliers and local authorities, it's important to show that you can build effective relationships. During the interview, express your enthusiasm for collaboration and share any past experiences where you successfully worked with external partners to achieve project goals.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the challenges they face in the Inner M25 region, or how they measure success in this role. It shows that you're genuinely interested and engaged, which can set you apart from other candidates.