At a Glance
- Tasks: Diagnose and resolve complex ICT issues while supporting emergency services.
- Company: Join Telent, a leader in critical infrastructure solutions.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with experts in a dynamic and impactful environment.
- Why this job: Make a real difference by keeping vital services connected and secure.
- Qualifications: Experience in ICT support and strong problem-solving skills.
The predicted salary is between 45000 - 55000 € per year.
When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7.
Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers' ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems.
This is a hybrid working role which can mainly be performed remotely, however there will be a requirement to attend the Liverpool office on occasion for meetings and urgent faults.
What you'll do:
- Incident and Escalation Management
- Act as an escalation point for incidents raised by 1st and 2nd line
- Diagnose and resolve complex technical issues across multiple systems
- Provide root cause analysis
Senior ICT Engineer in Bootle employer: Telent Technology Services
At Telent, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to make a real difference in maintaining the nation's critical infrastructure. With a strong focus on professional development and a hybrid working model that offers flexibility, our Senior ICT Engineers enjoy a supportive environment where they can thrive and grow their careers while contributing to essential services. Join us in Liverpool and be part of a high-performing team dedicated to delivering impactful solutions for blue-light emergency services.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ICT Engineer in Bootle
✨Tip Number 1
Network, network, network! Reach out to your connections in the ICT field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews like a pro! Research the company, understand their projects, and be ready to discuss how your skills can help maintain and improve their critical ICT systems. Confidence is key!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've diagnosed and resolved complex technical issues in the past. This will demonstrate your capability to handle the challenges of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Telent.
We think you need these skills to ace Senior ICT Engineer in Bootle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior ICT Engineer role. Highlight your technical expertise and any relevant projects you've worked on, especially those related to incident management and complex infrastructure.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our Engineering Team. Don’t forget to mention your problem-solving skills and experience with blue-light emergency services.
Showcase Your Technical Skills:In your application, be sure to list out your technical skills clearly. Mention any specific technologies or systems you’ve worked with that are relevant to the job. We want to see how you can contribute to maintaining and improving our critical ICT systems.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Telent Technology Services
✨Know Your Tech Inside Out
As a Senior ICT Engineer, you'll need to demonstrate your technical expertise. Brush up on the latest technologies relevant to the role, especially those related to incident management and complex infrastructure issues. Be ready to discuss specific examples of how you've tackled similar challenges in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share detailed stories about how you've diagnosed and resolved complex technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and ability to think on your feet.
✨Understand the Company’s Mission
Familiarise yourself with Telent's commitment to maintaining critical infrastructure. Show that you understand the importance of the role in supporting blue-light emergency services and how your contributions can make a difference. This will demonstrate your alignment with their values.
✨Be Ready for Hybrid Work Discussions
Since this is a hybrid role, be prepared to discuss your experience with remote work and how you manage communication and collaboration in a distributed team. Highlight any tools or strategies you use to stay connected and productive while working remotely.
