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- Tasks: Perform maintenance on essential rail systems to keep commuters safe and informed.
- Company: Join Telent, a leading tech company shaping the UK's digital infrastructure.
- Benefits: Enjoy 34 days holiday, a pension scheme, and discounts on shopping and dining.
- Why this job: Make a real impact in a role that supports thousands of commuters daily.
- Qualifications: Experience in maintenance, fault-finding skills, and a full UK driving licence.
- Other info: Be part of a diverse team committed to innovation and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Reporting to the Team Leader, the Level 3 Technician will carry out reactive and planned preventative maintenance activities on SISS (Station Information and Security Systems) across our Train Operating Companies contracts, mainly covering the North East region. SISS is essential to ensuring the travelling public are correctly informed and safe as they commute across our customer's rail networks; our maintenance service is critical to the functioning of these systems.
What you'll do:
- Daily reactive maintenance activities across SISS and Telephony systems (CCTV systems, IP Networks, Help Points, Screens, Public Address, CIS, PAVA and Wi-Fi)
- Daily, weekly, monthly and annual planned maintenance activities as defined by the Team Leader
- Remote monitoring of all systems to identify issues and implement fixes
- Testing and fault finding on equipment, systems and associated infrastructure cabling (copper / fibre)
- Undertaking technical investigations and audits
Who you are: The successful person will have previous experience of undertaking maintenance activities, both corrective and planned, to ensure effective restoration/repair of customer systems and ensure all associated processes and reporting requirements are followed.
Key requirements:
- Knowledge of Communications systems and their applications; ideally previous SISS
- Proven fault-finding skills and experience including the use of suitable test equipment
- Proven IT skills (laptop, Office 365)
- Experience of working with SLA driven maintenance contracts
- Good organisational skills, including multitasking and time management
- Full UK driving licence
The additional benefits with this role:
- 34 days holiday, including public holidays, plus the option to buy or sell five days each year
- Commercial Vehicle Company pension scheme
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
About Telent: Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.
We are guided by our values and behaviours: Be Inclusive, Take Responsibility, Collaborate, Be Customer-focussed.
Technician Level 3 in Warwick employer: Telent Technology Services Ltd
Contact Detail:
Telent Technology Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician Level 3 in Warwick
✨Tip Number 1
Network like a pro! Reach out to folks in the rail and tech industry, especially those who work with SISS. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your fault-finding expertise and IT skills during interviews. Bring examples of how you've tackled maintenance challenges in the past.
✨Tip Number 3
Be proactive! If you see a job that fits your skills on our website, don’t hesitate to apply. Tailor your approach to highlight your experience with SISS and your ability to manage time effectively.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. Mention something specific from your conversation to show your genuine interest in the role.
We think you need these skills to ace Technician Level 3 in Warwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous maintenance activities and any relevant SISS knowledge to show us you're the right fit for the Level 3 Technician role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of your fault-finding skills and how you've successfully managed maintenance tasks in the past. This is your chance to stand out!
Showcase Your IT Skills: Since proven IT skills are key for this role, don’t forget to mention your experience with Office 365 and any other relevant software. We want to see how tech-savvy you are and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Telent Technology Services Ltd
✨Know Your Systems
Familiarise yourself with the Station Information and Security Systems (SISS) and related technologies like CCTV, IP Networks, and Public Address systems. Being able to discuss these systems confidently will show your technical expertise and understanding of the role.
✨Demonstrate Fault-Finding Skills
Prepare to share specific examples of past experiences where you successfully diagnosed and resolved technical issues. Highlight your use of test equipment and your approach to troubleshooting, as this is crucial for the Level 3 Technician role.
✨Showcase Your Organisational Skills
Since the job involves multitasking and managing various maintenance activities, be ready to discuss how you prioritise tasks and manage your time effectively. Use real-life scenarios to illustrate your organisational abilities.
✨Emphasise Team Collaboration
Talk about your experience working in teams and how you contribute to a collaborative environment. Mention any instances where you took responsibility or worked closely with others to achieve a common goal, aligning with the company's values.
