Operational Coordinator in Warwick

We are looking for an experienced coordinator to join our Networks Services area of the business. This role is very varied and a great opportunity to be involved in various aspects of the business. You will be responsible for the day-to-day co-ordination and support of tasks and activities within the operational team, ensuring they are implemented, reported on and completed efficiently, in accordance with delivery timescales and processes. In the role of Operational Coordinator, you will ensure that operations run smoothly by coordinating schedules, resources and communication between departments and external stakeholders.

Key Deliverables

• Work closely with the Head of Operations, Training Supervisor and the wider Business Support team within Network Services to help coordinate Graduate and Apprentice Training activities.
• Prioritise and coordinate projects supporting within administration across the team.
• Maintain and update records, reports and documentation to ensure full compliance with company policies and legal/regulatory requirements.
• Raise Purchase Orders for Projects and Events.
• Ensure all assigned coordination tasks are completed within established timelines.
• Enable clear and consistent communication between internal teams and external stakeholders, ensuring all parties are informed and aligned.
• Identify and implement process enhancements that develop the effectiveness of day-to-day operations.
• Ensure all agreed client and internal KPIs are met or exceeded.

Responsibilities

• Support and facilitation of training, event and wider operations team activities, ensuring appropriate distribution of resources to assist timelines.
• Maintain accurate and organised database records so that they are easily identifiable to the internal team.
• Monitor progress of ongoing tasks and flag any issues or delays to ensure proposed target dates are met.
• Assist with day-to-day operational activities, including organising meetings, preparing reports and providing administrative assistance where needed.
• Identify bottlenecks or inefficiencies in operations and propose solutions for task completion.
• Act as a point of contact between internal teams and external stakeholders, ensuring clear and timely communication of updates, requirements and deliverables.
• Ensure service standards and SLAs are sustained through excellent customer service and communication.
• Be the lead content creator for the operations team.
• Perform other ad hoc duties as required.

Requirements

• Ability to prioritise and organise workloads to meet deadlines.
• Adept in the logistical skills required to produce effective and efficient work programs.
• Able to communicate professionally and effectively.
• High level of attention to detail to maintain accurate records.
• Strong problem‑solving and critical thinking.
• Ability to manage multiple priorities efficiently.
• Previous experience in a coordination or administrative role within a fast‑paced environment.
• Experience with MS Office and marketing/content creation tools – Office, Teams, Excel, AI etc.

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

Additional benefits with this role

• 26 days holiday, plus public holidays, plus the option to buy or sell days annually.
• Company pension scheme.
• A range of family-friendly policies.
• Occupational health support and wellbeing Portal.
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.