At a Glance
- Tasks: Coordinate daily operations, support training activities, and ensure smooth communication across teams.
- Company: Join Telent, a growing tech company that values diversity and innovation.
- Benefits: Enjoy 26 days holiday, a pension scheme, and discounts on shopping and dining.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience in coordination or administration, strong communication, and problem-solving skills.
- Other info: Great career growth opportunities in a supportive and inclusive culture.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced coordinator to join our Networks Services area of the business. This role is very varied and a great opportunity to be involved in various aspects of the business. You will be responsible for the day-to-day co-ordination and support of tasks and activities within the operational team, ensuring they are implemented, reported on and completed efficiently, in accordance with delivery timescales and processes.
In the role of Operational Coordinator, you will ensure that operations run smoothly by coordinating schedules, resources and communication between departments and external stakeholders.
Key Deliverables- Work closely with the Head of Operations, Training Supervisor and the wider Business Support team within Network Services to help coordinate Graduate and Apprentice Training activities.
- Prioritise and coordinate projects supporting within administration across the team.
- Maintain and update records, reports and documentation to ensure full compliance with company policies and legal/regulatory requirements.
- Raise Purchase Orders for Projects and Events.
- Ensure all assigned coordination tasks are completed within established timelines.
- Enable clear and consistent communication between internal teams and external stakeholders, ensuring all parties are informed and aligned.
- Identify and implement process enhancements that develop the effectiveness of day-to-day operations.
- Ensure all agreed client and internal KPIs are met or exceeded.
- Support and facilitation of training, event and wider operations team activities, ensuring appropriate distribution of resources to assist timelines.
- Maintain accurate and organised database records so that they are easily identifiable to the internal team.
- Monitor progress of ongoing tasks and flag any issues or delays to ensure proposed target dates are met.
- Assist with day-to-day operational activities, including organising meetings, preparing reports and providing administrative assistance where needed.
- Identify bottlenecks or inefficiencies in operations and propose solutions for task completion.
- Act as a point of contact between internal teams and external stakeholders, ensuring clear and timely communication of updates, requirements and deliverables.
- Ensure service standards and SLAs are sustained through excellent customer service and communication.
- Be the lead content creator for the operations team.
- Perform other ad hoc duties as required.
- Ability to prioritise and organise workloads to meet deadlines.
- Adept in the logistical skills required to produce effective and efficient work programs.
- Able to communicate professionally and effectively.
- High level of attention to detail to maintain accurate records.
- Strong problem-solving and critical thinking.
- Ability to manage multiple priorities efficiently.
- Previous experience in a coordination or administrative role within a fast-paced environment.
- Experience with MS Office and marketing/content creation tools – Office, Teams, Excel, AI etc.
A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:- 26 days holiday, plus public holidays, plus the option to buy or sell days annually
- Company pension scheme
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
Operational Coordinator employer: Telent Technology Services Limited
Contact Detail:
Telent Technology Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its operations. Understand their values and how you can contribute to their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your communication skills! As an Operational Coordinator, you'll need to convey information clearly. Try mock interviews with friends or use online resources to sharpen your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Operational Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operational Coordinator role. Highlight your coordination experience, attention to detail, and any relevant tools you've used, like MS Office.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed projects or improved processes in previous roles.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application showcases your ability to communicate effectively. Use clear language and structure in your CV and cover letter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Telent Technology Services Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Operational Coordinator. Familiarise yourself with the key deliverables mentioned in the job description, such as coordinating schedules and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple priorities or streamlined processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Communicate Clearly and Confidently
Effective communication is key for an Operational Coordinator. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions. This will demonstrate your ability to communicate professionally, which is crucial for liaising with internal teams and external stakeholders.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Asking about opportunities for process enhancements can also align with the role's focus on improving operations.