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- Tasks: Provide top-notch IT support and manage incidents to ensure customer satisfaction.
- Company: Leading tech company in Patterdale with a focus on innovation.
- Benefits: Starting salary of £17,500, 34 days holiday, and a pension scheme.
- Why this job: Kickstart your career in IT with hands-on experience and a supportive learning environment.
- Qualifications: Minimum of 5 GCSEs and eligibility to work in the UK.
- Other info: Perfect for those over 18 by September 2026 looking to grow in tech.
The predicted salary is between 800 - 1400 £ per month.
A leading technology company in Patterdale is seeking an Apprentice in IT support. This role involves providing 1st, 2nd, and 3rd line support, managing incidents, and ensuring customer satisfaction.
Ideal candidates will have:
- a minimum of 5 GCSEs
- eligibility to work in the UK
- be over 18 by September 2026
The position offers a starting salary of £17,500 and benefits including 34 days of holiday and a company pension scheme, fostering a supportive learning environment.
IT Service Desk Apprentice: Start in End-User IT Support employer: Telent Technology Services Limited
Contact Detail:
Telent Technology Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Apprentice: Start in End-User IT Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on common IT support scenarios and how you'd handle them.
✨Tip Number 3
Show off your passion for tech! Whether it's through personal projects, volunteering, or relevant coursework, make sure to highlight your enthusiasm for IT support during interviews.
✨Tip Number 4
Apply through our website! We make it super easy to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace IT Service Desk Apprentice: Start in End-User IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the IT support role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your tech know-how!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you’d be a great fit for our team. We love seeing personality, so let us know what makes you tick in the world of IT.
Show Off Your Problem-Solving Skills: In IT support, problem-solving is key. When writing your application, include examples of how you've tackled challenges in the past. We’re keen to see your thought process and how you approach issues!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Telent Technology Services Limited
✨Know Your Tech Basics
Make sure you brush up on your IT fundamentals. Understand the difference between 1st, 2nd, and 3rd line support, and be ready to discuss common issues you might encounter in each tier. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled tech problems in the past. Whether it's a school project or helping a friend with their computer, having specific anecdotes ready can demonstrate your ability to think critically and resolve issues effectively.
✨Research the Company Culture
Take some time to learn about the company’s values and work environment. Being able to articulate why you want to work for this particular technology company in Patterdale will help you stand out. It shows that you’re genuinely interested in being part of their team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for apprentices or how the team handles challenging incidents. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
