We are looking for an Account Manager to join our EMEA team

At Telenor IoT, we are on a mission to connect the world through cutting‑edge IoT (Internet of Things) solutions. As a fast‑moving, innovative, and globally expanding company, we are seeking an Account Manager to drive sales and generate business growth. The EMEA IoT sales team at Telenor Connexion is looking for a new colleague to join our team. As a member, your responsibility will be to secure and grow business with our existing customer base in the UKI region. You will develop sustainable client relationships, manage client expectations and requirements, and manage account strategies to ensure long‑term goals. You will execute on company and regional strategies to achieve growth within the IoT business in the UKI region, with the possibility to manage accounts throughout the full EMEA region. This role reports to the Head of Region EMEA and will be based in the UK.

Key responsibilities and deliverables:

• Manage existing & newly won accounts to meet and exceed forecasted revenue targets whilst managing customer solutions and implementations.
• Promoting & upselling Telenor Connexion IoT Solutions to extend our leading position in the Global market as the preferred provider of Global IoT services.
• Finding and identifying new business opportunities within your customer base for business expansion.
• Meeting with the customers on a regular basis to explore new opportunities and promote our products.
• Ensure that customer agreements are fulfilled through both the delivery and the operational phase.
• SLA management, service satisfaction and to ensure that agreements are fulfilled through regular dialogue as well as structured operations and development meetings.
• Ensure that all operational processes towards the customer are working according to operations manual.
• Ensure that the customer solution is optimized from a technical and commercial perspective.
• Handle problem reports and change request initiations.
• Follow up on customer status.
• Manage customer operations processes and follow up on KPIs.
• Responsible for establishing and maintaining relationships with key people in customer organizations.
• Working together with technical solution managers, partner managers, vertical experts, bid managers and pricing managers to execute on our strategy.
• Always keep our CRM system up to date, be comfortable constructing price proposals, presenting value propositions and negotiation contracts.
• Represent Telenor Connexion in various events and exhibitions.
• Travel is required in this role.

Required Experience and Qualifications:

• Minimum 3 years of Account/Sales experience and a documented track record within the telecommunication & IoT industry.
• Technical understanding in IoT connectivity is desired, as well as vertical connectivity knowledge in verticals such as Smart cities & utilities, Asset Management, e-health, Automotive and Transportation & Logistics.
• A demonstrated ability to translate a technical value proposition into business value.
• A proven track record of generating new business within existing accounts using a solution‑based sales approach.
• Excellent communications skills, comfortable to hold presentations at CXO level with customers.

As a person we believe you are:

• Positive and have an optimistic attitude with a drive for results.
• Self‑driven and have ability to work on your own as this is a home‑based role.
• Cooperated and collaborates well with others.
• Proactive, hardworking, ambitious and creative.
• Efficient in working with many types of organizations, vertical markets, and must be able to handle multiple projects simultaneously.
• Fluent in English, other European languages will be a plus.

Why join Telenor IoT:

• Telenor IoT offers you a chance to be a part of one of the most interesting areas within the tech industry where the work we do has a huge impact on almost all areas in society.
• We are a fast‑growing international company with great possibilities for your career ahead.
• Telenor IoT is a flat and people‑oriented organization with attractive job benefits where you will have the opportunity to influence and build your role and make a real difference in building our brand.
• We are a diverse team consisting of platform developers, service engineers, data scientists and marketers.
• What unites us all is a dedication to providing our customers solutions and services that have a positive effect on businesses and communities.

You will also get:

• A key position in a fast‑growing international company.
• Attractive and competitive bonus scheme.
• Additional days off during the year.
• Hybrid and flexible work policy.
• Nice offices for collaborative work.
• Training and development focused company.
• Discount on Telenor products.
• Friendly work environment that recognizes each employee’s potential and values.
• Talented and engaged colleagues all around the world.

Application and contact:

Please apply through our recruitment system Teamtailor. The position might be filled before the application closing date, as we interview candidates continuously. If you have any questions about the position, please do not hesitate to contact Stephen Osborn, Head of Region EMEA, stephen.osborn@telenorconnexion.com.

Placement: UKI

Closing date for applications: 15 May