At a Glance
- Tasks: Manage orders and provide top-notch customer service in a dynamic environment.
- Company: Join a leading company in hydraulic equipment for commercial vehicles.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Fast-paced role with a focus on teamwork and problem-solving.
- Why this job: Be part of a team that values customer satisfaction and innovation.
- Qualifications: Experience in administration and strong IT skills, especially in MS Office.
The predicted salary is between 30000 - 40000 £ per year.
Teleios Recruitment are looking for an experienced Order Management Administrator for a brilliant company who specialise in hydraulic telescopic cylinders and associated equipment for commercial vehicles.
You are right for the Order Management Administrator role if you have the following:
- Knowledge of the commercial vehicle industry and an understanding of basic hydraulics is a huge advantage for this role as the client is looking for someone to hit the ground running.
- Excellent administration, people and IT skills with a keen eye for detail.
- Able to communicate and support the team.
- Excellent computer skills; must be adept in the use of MS Office, particularly Excel and Word, and ideally Access or similar database to basic level, Internet and email.
The main objectives of the Order Management Administrator's role is to provide excellent Customer Service. You will be liaising with customers, engineers and the external sales team, supporting all internal processes and providing technical support. This will include specifying the correct bill of material to vehicle specification.
Key responsibilities and accountabilities:
- Ensure all sales calls are answered and dealt with in a timely manner.
- Communicate with the external sales team with updates on order progress.
- Liaise with engineers for the bill of material to match vehicle specification.
- Follow up on customer complaints and liaise with the relevant department to solve problems.
- Provide customers with quotations and ensure a relevant purchase order is received.
- Arrange collection and return of goods with the warehouse.
- Monitor and report on stock activities and provide relevant management information.
- Liaise and attend meetings with other company functions necessary to perform duties.
Personality: To be right for the Order Management Administrator role you will be:
- Customer focused with the ability to resolve queries within a deadline and under pressure environment.
- Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and customer service.
- Empathic communicator, able to see things from the other person's point of view.
- Well-presented and business-like.
- Keen for new experience, responsibility and accountability.
- A team player.
If you feel you are right for the Order Management Administrator role then please get in touch with Teleios Recruitment via email or telephone.
Order Management Administrator in Manchester employer: Teleios Recruitment
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StudySmarter Expert Advice🤫
We think this is how you could land Order Management Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the commercial vehicle industry, especially those who work with hydraulic systems. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or recruiters, don’t hold back on discussing your experience with MS Office and customer service. Make sure they know you’re ready to hit the ground running!
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of hydraulic systems and the commercial vehicle sector. Being able to speak confidently about these topics will show you're genuinely interested and knowledgeable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Order Management Administrator in Manchester
Some tips for your application 🫡
Know Your Stuff:Make sure you highlight any experience or knowledge you have in the commercial vehicle industry and hydraulics. We want to see that you can hit the ground running, so don’t be shy about showcasing your relevant skills!
Show Off Your Admin Skills:Since this role is all about excellent administration, make sure to mention your IT skills, especially with MS Office. We love a keen eye for detail, so give examples of how you've used these skills in past roles.
Customer Service is Key:This role is all about providing top-notch customer service. Share any experiences where you’ve successfully resolved customer queries or complaints. We want to see that you can keep your cool under pressure!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to get your application and for you to stay updated on your progress. Let’s make it happen!
How to prepare for a job interview at Teleios Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the commercial vehicle industry and basic hydraulics. This role requires you to hit the ground running, so being able to speak confidently about these topics will impress your interviewers.
✨Show Off Your Admin Skills
Since excellent administration skills are key for this position, be prepared to discuss your experience with MS Office, especially Excel and Word. Bring examples of how you've used these tools in previous roles to streamline processes or improve efficiency.
✨Customer Service is Key
This role is all about providing top-notch customer service. Think of specific instances where you've resolved customer queries or complaints effectively. Highlight your ability to empathise and communicate clearly under pressure.
✨Be a Team Player
The Order Management Administrator will need to liaise with various teams, so demonstrate your teamwork skills. Share examples of how you've collaborated with others in past roles and how you can contribute positively to the team dynamic.
