At a Glance
- Tasks: Lead and deliver innovative Cloud and Infrastructure projects with a dynamic team.
- Company: Join Telefónica Tech, a global leader in NextGen Tech solutions.
- Benefits: Enjoy competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Make a real impact in tech while working with diverse teams across the globe.
- Qualifications: Experience in managing complex tech projects and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Company Description
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub has an end-to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.
Values: Open, Trusted and Bold
Trusted Partners:
- Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
- HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
- Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
- Fortinet: Elite VIP Program – one of only 2 in the UK
- AWS: Advanced Solution & Managed Service Provider Program
Role Overview
The Senior Project Manager is accountable for the end-to-end delivery of Cloud and Infrastructure projects across Azure, traditional on-premises, hybrid environments, and large-scale transformation programmes. Operating confidently in high-ambiguity delivery environments, the role requires full ownership of project outcomes—commercially, operationally, and strategically. This role provides senior leadership across complex multi-workstream engagements, acts as the primary client interface, and ensures predictable, governance-led delivery. The position contributes to overall delivery maturity, coaching Project Managers, uplifting capability, and aligning project execution with broader business objectives.
Scope & Accountability
- Deliver multiple concurrent Cloud and Infrastructure projects of varying size and complexity.
- Serve as the senior point of contact for client stakeholders, ensuring transparency, trust, and delivery confidence.
- Lead matrixed teams including engineers, architects, SMEs, partners, and offshore/nearshore teams.
- Own financial performance including forecasting, cost control, commercial governance, billing integrity, and margin protection.
- Ensure rigorous planning, documentation, RAID management, and transition to live service.
- Act as a strategic leader influencing delivery standards, governance frameworks, and cross-team alignment.
Key Responsibilities
1. Client & Stakeholder Leadership- Act as primary liaison between Telefónica Tech and client organisations.
- Build trusted relationships at senior levels (CIO, CTO, IT Director).
- Produce clear, accurate executive reporting covering timelines, finances, risks, and delivery health.
- Lead Steering Committees, governance boards, and deep-dive sessions.
- Proactively manage expectations, ensuring issues are surfaced early with actionable mitigation plans.
- Lead hybrid, cloud, and on-prem delivery programmes end-to-end.
- Establish foundational governance: scope, schedule, financial baselines, documentation, and reporting cadence.
- Drive disciplined RAID management, focusing on early risk identification and resolution.
- Oversee integrated delivery planning including critical path analysis, dependencies, and resource strategies.
- Own Project → Service transition, ensuring documentation, operational readiness, and handover into Managed Services.
- Own full portfolio budget performance and commercial outcomes.
- Govern change control aligned to contractual terms, preventing scope erosion.
- Produce accurate month-end forecasts and revenue projections.
- Identify commercial risks and implement recovery strategies.
- Support bids, proposals, and presales activity by shaping delivery approaches, estimating effort, and assessing risk.
- Provide leadership in ambiguous or complex environments, offering clarity where minimal precedent exists.
- Mentor and coach Project Managers, uplifting the capability and maturity of the delivery practice.
- Champion continuous improvement and consistent governance methodologies.
- Influence cross-functional alignment between Delivery, Cloud Practice, Managed Services, and wider business units.
- Foster a culture rooted in accountability, integrity, inclusiveness, and proactive problem-solving.
Qualifications
Experience & Qualifications- Proven experience delivering technology programmes within IT managed services or cloud/infrastructure environments.
- Proven success managing complex, multi-stream Cloud and Infrastructure projects.
- Strong commercial management and financial accountability experience.
- Demonstrated experience managing senior customer stakeholders.
- Professional qualifications such as PRINCE2, APM, MSP or equivalent.
- Experience with Azure, AWS, GCP, hybrid environments, and infrastructure modernisation.
- ITIL awareness, especially around Service Transition (desirable).
- Operates with high autonomy and ownership.
- Structured, methodical and governance-driven.
- Strong executive-level communication and presentation skills.
- Solutions-oriented, proactive, and able to navigate ambiguity.
- Promotes a culture of excellence, trust, and continuous development.
- Empowers teams while maintaining accountability for delivery outcomes.
Additional Information
Candidates must be eligible to obtain SC clearance and NPPV3. At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger. Be yourself with us, and feel that you belong. We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability. We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
Senior Project Manager employer: Telefonica Tech
Telefónica Tech is an exceptional employer that fosters a culture of inclusion and innovation, making it an ideal place for Senior Project Managers to thrive. With a commitment to employee growth through mentorship and continuous development, alongside a diverse team and global reach, employees enjoy a dynamic work environment that encourages collaboration and excellence. The UK&I hub offers unique opportunities to lead cutting-edge Cloud and Infrastructure projects while being part of a trusted partner network with industry leaders.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your experience. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you get comfortable with common questions and refine your answers, making you more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and hit that apply button!
We think you need these skills to ace Senior Project Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Project Manager role. Highlight your experience with Cloud and Infrastructure projects, and don’t forget to mention any relevant qualifications like PRINCE2 or APM. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Telefónica Tech. Share specific examples of how you've successfully managed complex projects and built relationships with senior stakeholders. Let us know why you’re excited about this opportunity!
Showcase Your Leadership Skills:As a Senior Project Manager, leadership is key. In your application, highlight instances where you’ve led teams through challenging projects or influenced cross-functional alignment. We love seeing candidates who can inspire and uplift others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Telefonica Tech
✨Know Your Stuff
Before the interview, dive deep into Telefónica Tech's services and recent projects. Familiarise yourself with their Cloud and Infrastructure offerings, especially around Azure and hybrid environments. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Leadership Skills
As a Senior Project Manager, you'll need to demonstrate your ability to lead teams and manage stakeholders. Prepare examples of past projects where you successfully navigated complex environments and built strong relationships with senior clients. Highlight your approach to mentoring and uplifting team capabilities.
✨Master the Financials
Since financial accountability is key in this role, be ready to discuss your experience with budget management, forecasting, and cost control. Bring specific examples of how you've managed project finances and mitigated commercial risks in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in ambiguous situations. Think of scenarios where you've had to make tough decisions or adapt quickly. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
