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For Companies At a Glance
- Tasks: Lead IT projects, design solutions, and manage project implementations.
- Company: Join Telefónica Tech, a global leader in innovative tech services for businesses.
- Benefits: Enjoy flexible work options, a dynamic team, and opportunities for professional growth.
- Why this job: Be part of a diverse team making a real impact with cutting-edge technology.
- Qualifications: Microsoft Certified Professional or equivalent; CCNA or Fortinet Certified Professional preferred.
- Other info: We value unique talents; don't hesitate to apply even if you don't meet every requirement.
The predicted salary is between 42000 - 84000 £ per year.
Telefónica Tech is a leading provider of innovative tech services for the B2B market with a worldwide presence and strategic hubs in Spain, Brazil, UK, and Germany. The company helps leading brands and organizations across the UK and Ireland unlock the power of integrated technology for all businesses, bringing together in one place a unique combination of the best people, the best tech, and the best platforms in a simplified manner, to make a real difference to every business, every day. The company has an end-to-end portfolio of market-leading services and develops integrated technology solutions to accelerate tech adoption through its two core divisions of Tech Cyber Security & Cloud and Tech Intelligence of Things. The company has a diverse, highly trained, and globally located talent pool of over 2000 employees and serves more than 5.5 million customers every day with a service reach in 175 countries. Its dynamic partner ecosystem includes over 300 cutting-edge businesses, as well as strategic agreements with all market leaders.
We’re now recruiting for a Senior IT Project Support Engineer to join our busy team based in Glasgow. The two main priorities of this role are to provide senior-level expertise regarding the design and implementation of solutions whilst supporting the business. You will own all other project management for projects being run within the team. It is critical to have a strong project management skill set. The role can be varied and covers a wide range of technologies and services, so the candidate must be able to adapt to changes in responsibilities and duties as appropriate. Part of this role will also be to identify any potential issues and improvements to systems and to provide adequate solutions to the changing requirements of the business. There will also be an expectation of involvement in project work being carried out on the wider business IT infrastructure and platforms.
Qualifications
- Microsoft Certified Professional or equivalent.
- CCNA or Fortinet Certified Professional or equivalent.
Beneficial Skills & Experience
- ITIL experience.
- ISO, Cyber Essentials, and other auditing frameworks experience.
- Understanding of Cyber Security Principles.
- Experience being part of a service desk team with a strong understanding of change management.
- Management and deployment of Fortinet Fortigate.
- Management of Meraki Cisco switching and access points.
- Management and Deployment of Microsoft Hyper-V.
- Management of HPE Alletra.
- Management of HPE Aruba switching.
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for the role, please get in touch.
Senior IT Project Support Engineer employer: Telefonica Tech
Contact Detail:
Telefonica Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Project Support Engineer
✨Tip Number 1
Familiarise yourself with the latest trends in IT project management and the specific technologies mentioned in the job description, such as Microsoft Hyper-V and Fortinet. This will not only help you understand the role better but also allow you to speak confidently about your knowledge during any discussions.
✨Tip Number 2
Network with current or former employees of Telefónica Tech on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss real-world examples of how you've successfully managed IT projects in the past. Highlight your problem-solving skills and adaptability, as these are crucial for the varied responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on Cyber Security principles and ITIL practices, as these are beneficial skills for the role. Consider joining relevant online forums or groups to enhance your understanding and demonstrate your commitment to continuous learning.
We think you need these skills to ace Senior IT Project Support Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Senior IT Project Support Engineer position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your project management experience and any relevant certifications such as Microsoft Certified Professional or CCNA. Provide specific examples of past projects where you demonstrated your ability to adapt and solve problems.
Showcase Technical Skills: Make sure to include your technical skills related to the role, such as experience with Fortinet, Cisco, Microsoft Hyper-V, and ITIL. Mention any relevant frameworks or methodologies you are familiar with, as this will demonstrate your capability to handle the diverse technologies mentioned in the job description.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to work at Telefónica Tech and how you can contribute to their mission of providing innovative tech services.
How to prepare for a job interview at Telefonica Tech
✨Showcase Your Project Management Skills
As a Senior IT Project Support Engineer, it's crucial to demonstrate your project management expertise. Prepare examples of past projects where you successfully managed timelines, resources, and stakeholder expectations. Highlight any methodologies you used, such as Agile or Waterfall.
✨Understand the Company’s Tech Landscape
Familiarise yourself with Telefónica Tech's services and technologies, especially in Cyber Security and Cloud solutions. Being able to discuss how your skills align with their offerings will show your genuine interest and understanding of the company’s mission.
✨Prepare for Technical Questions
Expect technical questions related to the technologies mentioned in the job description, such as Fortinet, Cisco, and Microsoft Hyper-V. Brush up on your knowledge and be ready to discuss your hands-on experience with these systems.
✨Demonstrate Adaptability
The role requires adapting to changing responsibilities. Be prepared to share instances where you've successfully navigated change in previous roles. This will illustrate your flexibility and readiness to tackle varied challenges.
