At a Glance
- Tasks: Manage and deliver top-notch cybersecurity services to clients while leading cross-functional teams.
- Company: Join Telefónica Tech, a global leader in NextGen Tech solutions with a diverse team across 175 countries.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Remote work available; travel required to offices and client HQ.
- Why this job: Be part of a bold and trusted team making a real impact in the cybersecurity landscape.
- Qualifications: Must have strong client management skills, relevant certifications, and a deep understanding of cybersecurity practices.
The predicted salary is between 43200 - 72000 £ per year.
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Company Description
Company Description
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.
Values: Open, Trusted and Bold
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
Trusted Partners:
- Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
- HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
- Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
- Fortinet: Elite VIP Program – one of only 2 in the UK
- AWS: Advanced Solution & Managed Service Provider Program
Cyber Security Service Manager
Location: Candidate can be based anywhere in the UK with willingness to travel to Telefonica Tech offices (Cambrigeshire, London) & client HQ
As a Cyber Security Service Manager, you will play a pivotal role in managing and delivering cybersecurity services to our clients. You will act as the primary liaison between our organization and assigned clients, ensuring that all contracted services are executed to the highest standards. Your responsibilities will include overseeing the management of service contracts, coordinating specialised working groups, and providing expert consultation on cybersecurity matters. Additionally, you will be responsible for managing technical escalations and ensuring a prompt response to security incidents. This role requires a deep understanding of cybersecurity practices, strong client management skills, and the ability to lead cross-functional teams effectively. Proficiency in multiple languages and relevant certifications will further enhance your ability to excel in this role.
Key Responsibilities:
- Serve as the primary point of contact for assigned clients regarding contracted cybersecurity services.
- Oversee the management of cybersecurity service contracts, ensuring adherence to budgetary constraints and milestone deadlines.
- Lead and coordinate working groups, either fully or partially dedicated to assigned clients.
- Provide expert advice and consultation on cybersecurity matters for clients.
- Facilitate interaction with commercial teams, business development units, suppliers, and manufacturers involved with assigned clients.
- Manage technical escalations and coordinate responses to security incidents or issues for clients.
- Comprehensive knowledge across all areas of cybersecurity, including:
- Perimeter security and system security solutions
- Security monitoring systems and incident management
- Cyber threats and vulnerabilities management
- Offensive security practices
- Detection and response strategies
- Forensic analysis
- Regulatory compliance
- Strong client management skills, crisis management capabilities, and the ability to navigate complex problems requiring collaboration across various areas, departments, or companies.
- Excellent communication skills, leadership abilities, and team management experience.
Certifications:
- CISSP (Certified Information Systems Security Professional)
- CISM (Certified Information Security Manager)
- Advanced Technical Certifications
Additional Information
- Must have the right to live and work in the UK
- Must have full and valid UK driving licence and access to own transport to travel between sites
- Any offer would be conditional upon the successful candidate passing a full DBS national security vetting process
- Compliance to ISO27001, ISO27018, ISO20000, ISO22301 and ISO9001 is essential to our business. Quality, IT Service Management, Business Continuity and Information security awareness, education and training are given regularly.
Due to the nature of work carried out by Managed Services, the company run background verification checks in line with the Baseline Personnel Security Standard (BPSS) on potential candidates prior to, and throughout, employment. This is to ensure candidates are suitable for the position they have applied for, taking into consideration the sensitivity of the businesses processes and therefore the trust involved. Managed Services treats all applicants who have a criminal record fairly and do not discriminate unfairly on the basis of conviction or other information revealed.
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Other, Information Technology, and ManagementIndustries
Telecommunications
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#J-18808-LjbffrCyber Security Service Manager in London employer: Telefonica Tech
Telefónica Tech is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives among a diverse team of over 6,000 professionals from more than 60 nationalities. With a strong commitment to employee growth, we offer extensive training and development opportunities, alongside competitive benefits, ensuring our staff are well-equipped to excel in their roles. Located in the UK, with flexibility for remote work and travel to our vibrant offices, we empower our Cyber Security Service Managers to lead impactful projects that drive digital transformation for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Cyber Security Service Manager in London
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Telefonica Tech, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Telefonica Tech
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Telefonica Tech. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Cyber Security Service Manager in London
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Telefonica Tech insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Telefonica Tech that you’re committed to staying ahead in the game.
How to prepare for a job interview at Telefonica Tech
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Telefonica Tech to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Telefonica Tech.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
