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For Companies At a Glance
- Tasks: Lead IT projects, design solutions, and manage project delivery in a dynamic team.
- Company: Join Telefónica Tech, a global leader in innovative tech services for businesses.
- Benefits: Enjoy flexible work options, a diverse team, and opportunities for professional growth.
- Why this job: Be part of a cutting-edge company making a real impact in tech adoption worldwide.
- Qualifications: Microsoft Certified Professional or equivalent; CCNA or Fortinet Certified Professional preferred.
- Other info: We value diverse backgrounds; if you think you're a fit, apply even if you don't meet every requirement.
The predicted salary is between 43200 - 72000 £ per year.
Telefónica Tech is a leading provider of innovative tech services for the B2B market with a worldwide presence and strategic hubs in Spain, Brazil, UK and Germany. The company helps leading brands and organisations across the UK and Ireland unlock the power of integrated technology for all businesses, bringing together in one place a unique combination of the best people, with the best tech and the best platforms in a simplified manner, to make a real difference to every business, every day. The company has an end-to-end portfolio of market leading services and develops integrated technology solutions to accelerate tech adoption through its two core divisions of Tech Cyber security & Cloud and Tech Intelligence of Things. The company has a diverse, highly trained and globally located talent pool of over 2000 employees and serves more than 5.5m customers every day with a service reach in 175 countries. Its dynamic partner ecosystem includes over 300 cutting edge businesses, as well as strategic agreements with all market leaders.
Job Description
We’re now recruiting for a Senior IT Project Support Engineer to join our busy team based in Glasgow. The two main priorities of this role are to provide senior level expertise with regard to design and implementation of solutions whilst supporting the business. You will own all other project management for projects being run within the team. It is critical to have a strong project management skill set. The role can be varied and covers a wide range of technologies and services so the candidate must be able to adapt to changes in responsibilities and duties as appropriate.
Part of this role will also be to identify any potential issues and improvements to systems and to provide adequate solutions to the changing requirements of the business. There will also be an expectation of involvement in project work being carried out on the wider business IT infrastructure and platforms.
Qualifications
Microsoft Certified Professional or equivalent.
CCNA or Fortinet Certified Professional or equivalent.
Additional Information
Beneficial Skills & Experience
- ITIL experience.
- ISO, Cyber Essentials and other auditing frameworks experience.
- Understanding of Cyber Security Principles.
- Experience being part of a service desk team with a strong understanding of change management.
- Management and deployment of Fortinet Fortigate.
- Management of Meraki Cisco switching and access points.
- Management and Deployment of Microsoft Hyper-V.
- Management of HPE Alletra.
- Management of HPE Aruba switching.
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for the role, please get in touch.
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Senior IT Project Support Engineer employer: Telefónica Tech (EN)
Contact Detail:
Telefónica Tech (EN) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Project Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Fortinet, Cisco Meraki, and Microsoft Hyper-V. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Network with current or former employees of Telefónica Tech on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your project management skills, especially in relation to ITIL and change management. Being able to demonstrate your understanding of these frameworks will show that you're well-prepared for the responsibilities of the role.
✨Tip Number 4
Prepare to discuss how you've identified and solved issues in previous roles. The ability to showcase your problem-solving skills and adaptability will resonate well with the hiring team, given the dynamic nature of the position.
We think you need these skills to ace Senior IT Project Support Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Senior IT Project Support Engineer position at Telefónica Tech. Understand the key responsibilities and required qualifications, especially the importance of project management skills and technical expertise.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your project management experience, certifications like Microsoft Certified Professional or CCNA, and any specific technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and project management. Mention how your background aligns with Telefónica Tech's mission and values, and provide examples of how you've successfully managed projects or solved complex issues in previous roles.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role that involves managing projects and systems.
How to prepare for a job interview at Telefónica Tech (EN)
✨Showcase Your Project Management Skills
As a Senior IT Project Support Engineer, your project management skills are crucial. Be prepared to discuss specific projects you've managed, the methodologies you used, and how you handled challenges. Highlight your ability to adapt to changing requirements and demonstrate your problem-solving skills.
✨Demonstrate Technical Expertise
Familiarise yourself with the technologies mentioned in the job description, such as Fortinet, Cisco, and Microsoft Hyper-V. Be ready to explain your experience with these systems and how you've implemented solutions in past roles. This will show that you have the technical know-how to succeed in the position.
✨Understand Cyber Security Principles
Given the importance of cyber security in this role, brush up on your knowledge of cyber security principles and frameworks like ISO and Cyber Essentials. Be prepared to discuss how you've applied these principles in your previous work and how they can benefit Telefónica Tech.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's projects, team dynamics, and future technology initiatives. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values and career goals.
