At a Glance
- Tasks: Manage operations for Tier 2 customers and support the Service Delivery Management team.
- Company: Join Telefónica Tech, a leader in innovative technology solutions.
- Benefits: Hybrid role with travel, competitive salary, and opportunities for professional growth.
- Other info: Exciting opportunity to work in a dynamic environment with travel involved.
- Why this job: Be the key contact for customers and enhance their service experience.
- Qualifications: Strong ITIL knowledge and excellent customer-facing skills required.
The predicted salary is between 30000 - 40000 £ per year.
Telefónica Tech is seeking a Service Delivery Associate to manage operations for our Tier 2 customers.
You will own the service relationship, develop customer understandings, and support the Service Delivery Management team with reporting and standard documentation.
The role is hybrid with office travel to customer sites; SC clearance will be required for successful candidates. Strong ITIL knowledge and customer-facing skills are essential.
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Service Delivery Specialist — Hybrid Role with Travel in London employer: Telefónica Tech (EN)
Telefónica Tech is an exceptional employer that champions innovation and inclusivity, making it a fantastic place for professionals seeking to advance their careers in cloud technology. With a strong emphasis on collaboration and leadership, employees benefit from a dynamic work culture that fosters personal and professional growth, alongside competitive compensation and comprehensive benefits. Located in Greater London, the company offers unique opportunities to engage with cutting-edge Microsoft Azure solutions while being part of a diverse and skilled team.
