At a Glance
- Tasks: Support and manage Data Platforms, monitor incidents, and collaborate with clients and team members.
- Company: Join Telefónica Tech, a global leader in NextGen Tech solutions with a diverse team across 175 countries.
- Benefits: Enjoy remote work options, flexible hours, and opportunities for skill development and training.
- Why this job: Be part of a dynamic team, learn cutting-edge tech, and make a real impact in digital transformation.
- Qualifications: No extensive experience needed; just a passion for learning and some exposure to data technologies.
- Other info: We value diverse backgrounds; if you’re eager to grow, we want to hear from you!
The predicted salary is between 28800 - 43200 £ per year.
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Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.
Values: Open, Trusted and Bold
- HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
- Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
- Fortinet: Elite VIP Program – one of only 2 in the UK
- AWS: Advanced Solution & Managed Service Provider Program
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.
Values: Open, Trusted and Bold
Trusted Partners:
- Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
- HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
- Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
- Fortinet: Elite VIP Program – one of only 2 in the UK
- AWS: Advanced Solution & Managed Service Provider Program
Job Description
The role sits within the Managed Services function of the Data & AI practice. The delivery function develops and builds Data Platforms, Integrations, ML platforms etc for our clients – and Managed Services provides ongoing support and management once built and delivered.
We are looking to supplement our team with a Junior Data Engineer; to help monitor, triage incidents, and carry out small development works on the platforms we oversee.
You’ll be working, collaborating and socialising with your colleagues across all three of our offices in the UK, Bulgaria, and India. There will be a need to work outside of the normal office hours occasionally, but this can be remotely (from your home) and of course, this time will be recognised and rewarded.
We are looking for a dynamic individual with exceptional interpersonal skills who is passionate and eager to learn new skills. There will be regular contact with clients, so applicants must be comfortable discussing technical concepts in a clear and concise language.
Qualifications
As a Junior Data Engineer in the Managed Services team, your responsibilities will include the following:
- Interacting regularly with the clients whose Data Platforms we support.
- Monitoring platform health, processing, incidents, and overall stability.
- Proactively responding to incidents and problems with the platforms we are supporting; investigating and resolving where possible and escalating more complex or ambiguous issues to the seniors on your team.
- Ensuring clients are regularly updated and informed about any incidents, progress, or blockers with incident resolution.
- Deepening your understanding of the platforms we support, the general Azure Data ecosystem, and platform design and architecture best practices and approaches in order to take more responsibility for improvements, development, and stability of data platforms.
- Maintain and update documentation with architecture details, common incidents and resolutions, and other useful information to ensure a smooth and professional service.
- Collaborate with other members of the Managed Service team at all levels, to develop your data skillset.
Experience & Skills
- Experience or exposure to modern data platform technology, ideally cloud based (Azure preferable).
- Demonstrable exposure to Azure Data Factory, Databricks, Azure Synapse, Power BI, SQL Server – not necessarily from a work environment.
- Demonstrable understanding of SQL; querying,
- Strong record of organisation, proactivity and diligence – ideally in a customer facing environment.
- Attention to detail and a focus on continual improvement
- Problem solving and ability to identify both opportunities and issues
- Strong ability to communicate (with strong written and spoken English) – experience leading meetings or sessions would be ideal.
- An understanding of appropriate communication styles for different client seniorities.
- Experience with Python (and pyspark/pandas/polars), or another programming language would be beneficial.
Differentiators
We would particularly like to see applicants who:
- Can demonstrate a strong proactive attitude towards learning, developing, and improving their skillsets. We’re not looking for people who know everything, just people who are keen to learn!
- Have great interpersonal skills – so much of our day is interacting with clients, collaborating with team members, doing fun internal training sessions, and learning alongside the wider Data & AI practice.
- Have strong organisational skills. We have SLAs to meet, issues to debug, and clients to keep updated. We work in small teams supporting each client, and each team is generally self-organising.
Additional Information
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Consulting
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Industries
Software Development
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Junior Managed Services Consultant employer: Telefónica Tech (EN)
Contact Detail:
Telefónica Tech (EN) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Managed Services Consultant
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Azure Data Factory and Databricks. Having hands-on experience or even personal projects using these tools can set you apart from other candidates.
✨Tip Number 2
Showcase your interpersonal skills by preparing to discuss how you've effectively communicated technical concepts in previous roles or projects. Being able to articulate complex ideas clearly is crucial for this position.
✨Tip Number 3
Network with current employees at Telefónica Tech through platforms like LinkedIn. Engaging with them can provide insights into the company culture and may even lead to a referral, increasing your chances of landing an interview.
✨Tip Number 4
Prepare for potential technical interviews by brushing up on SQL and Python. Practising common data engineering problems can help you feel more confident and demonstrate your problem-solving abilities during the interview process.
We think you need these skills to ace Junior Managed Services Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Junior Managed Services Consultant position. Tailor your application to highlight relevant skills and experiences that align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your technical skills, particularly in Azure Data technologies, SQL, and any programming languages you know. Use bullet points to make it easy to read and focus on achievements that demonstrate your problem-solving abilities and proactive attitude.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your interpersonal skills and willingness to learn, as these are key traits they are looking for. Be specific about how your background makes you a good fit for their team.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are formatted consistently. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Telefónica Tech (EN)
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Junior Managed Services Consultant. Familiarise yourself with the technologies mentioned in the job description, such as Azure Data Factory and SQL. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Show Your Passion for Learning
Telefónica Tech values individuals who are eager to learn. Be prepared to discuss how you've pursued learning opportunities in the past, whether through courses, personal projects, or self-study. Highlight your proactive attitude towards developing new skills, especially in data technologies.
✨Communicate Clearly
Since the role involves regular client interaction, practice explaining technical concepts in simple terms. During the interview, focus on clear and concise communication. This will showcase your ability to engage with clients effectively and ensure they understand complex information.
✨Demonstrate Problem-Solving Skills
Be ready to discuss examples of how you've approached problem-solving in previous experiences. Whether it's a technical issue or a project challenge, illustrate your thought process and how you arrived at a solution. This will show your potential to handle incidents and improve platform stability.