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- Tasks: Monitor and support hosted environments, resolving customer issues in an RDS environment.
- Company: Leading technology service provider in the UK with a focus on innovation.
- Benefits: Competitive salary, opportunities for growth, and a dynamic work environment.
- Why this job: Join a proactive team and enhance your IT skills while making a real difference.
- Qualifications: Strong ITIL knowledge, VMware deployment skills, and excellent communication abilities.
- Other info: Own transport required for site visits; security clearance needed.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology service provider in the UK is seeking a proactive IT support specialist to monitor and support hosted environments. This role involves resolving customer issues and providing second line support within an RDS environment.
Ideal candidates will have:
- Strong ITIL process knowledge
- VMware deployment skills
- The ability to work independently while effectively communicating with teams
Own transport is essential due to site visits and candidates must meet security clearance requirements.
Level 2 Infrastructure Engineer — VMware & RDS Support in Huntingdon employer: Telefónica Tech (EN)
Contact Detail:
Telefónica Tech (EN) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Level 2 Infrastructure Engineer — VMware & RDS Support in Huntingdon
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with VMware or RDS. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your ITIL processes and VMware skills. We recommend doing some mock interviews with friends or using online platforms to get comfortable talking about your experience and how you can solve customer issues.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to discuss specific examples of how you've resolved issues in the past, especially in an RDS environment. This will demonstrate your proactive approach and ability to work independently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Level 2 Infrastructure Engineer — VMware & RDS Support in Huntingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with VMware and RDS support. We want to see how your skills match the job description, so don’t be shy about showcasing your ITIL process knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing candidates who can communicate effectively, so let your personality come through.
Showcase Problem-Solving Skills: In your application, give examples of how you've resolved customer issues in the past. We’re looking for proactive individuals, so share those moments when you went above and beyond to help out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Telefónica Tech (EN)
✨Know Your Tech Inside Out
Make sure you brush up on your VMware and RDS knowledge. Be ready to discuss specific scenarios where you've deployed or supported these technologies. The more examples you can provide, the better!
✨Understand ITIL Processes
Since strong ITIL process knowledge is a must, take some time to review the key principles and how they apply to IT support. Be prepared to explain how you've implemented these processes in past roles.
✨Show Your Problem-Solving Skills
Think of a few challenging customer issues you've resolved in the past. Be ready to walk through your thought process and the steps you took to find a solution. This will demonstrate your proactive approach to support.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice explaining technical concepts in simple terms, as you'll need to liaise with both technical teams and customers. Confidence in your communication will make a great impression!
