Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and deliver top-notch cybersecurity services to clients while leading cross-functional teams.
- Company: Join Telefónica Tech, a global leader in NextGen Tech solutions with a diverse team across 175 countries.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a bold and trusted team making a real impact in the cybersecurity landscape.
- Qualifications: Must have relevant cybersecurity certifications and strong client management skills.
- Other info: Open to applicants who may not meet every requirement but are passionate about cybersecurity.
The predicted salary is between 48000 - 72000 £ per year.
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.
Values: Open, Trusted and Bold
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
- HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
- Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
- Fortinet: Elite VIP Program – one of only 2 in the UK
- AWS: Advanced Solution & Managed Service Provider Program
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.
Values: Open, Trusted and Bold
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
Trusted Partners:
- Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
- HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
- Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
- Fortinet: Elite VIP Program – one of only 2 in the UK
- AWS: Advanced Solution & Managed Service Provider Program
Job Description
Cyber Security Service Manager
Location: Candidate can be based anywhere in the UK with willingness to travel to Telefonica Tech offices (Cambrigeshire, London) & client HQ
As a Cyber Security Service Manager, you will play a pivotal role in managing and delivering cybersecurity services to our clients. You will act as the primary liaison between our organization and assigned clients, ensuring that all contracted services are executed to the highest standards. Your responsibilities will include overseeing the management of service contracts, coordinating specialised working groups, and providing expert consultation on cybersecurity matters. Additionally, you will be responsible for managing technical escalations and ensuring a prompt response to security incidents. This role requires a deep understanding of cybersecurity practices, strong client management skills, and the ability to lead cross-functional teams effectively. Proficiency in multiple languages and relevant certifications will further enhance your ability to excel in this role.
Key Responsibilities:
- Serve as the primary point of contact for assigned clients regarding contracted cybersecurity services.
- Oversee the management of cybersecurity service contracts, ensuring adherence to budgetary constraints and milestone deadlines.
- Lead and coordinate working groups, either fully or partially dedicated to assigned clients.
- Provide expert advice and consultation on cybersecurity matters for clients.
- Facilitate interaction with commercial teams, business development units, suppliers, and manufacturers involved with assigned clients.
- Manage technical escalations and coordinate responses to security incidents or issues for clients.
Technical Knowledge:
- Comprehensive knowledge across all areas of cybersecurity, including:
- Perimeter security and system security solutions
- Security monitoring systems and incident management
- Cyber threats and vulnerabilities management
- Offensive security practices
- Detection and response strategies
- Forensic analysis
- Regulatory compliance
Soft Skills:
- Strong client management skills, crisis management capabilities, and the ability to navigate complex problems requiring collaboration across various areas, departments, or companies.
- Excellent communication skills, leadership abilities, and team management experience.
Qualifications
Certifications:
- CISSP (Certified Information Systems Security Professional)
- CISM (Certified Information Security Manager)
- Advanced Technical Certifications
Additional Information
Additional Information
- Must have the right to live and work in the UK
- Must have full and valid UK driving licence and access to own transport to travel between sites
- Any offer would be conditional upon the successful candidate passing a full DBS national security vetting process
- Compliance to ISO27001, ISO27018, ISO20000, ISO22301 and ISO9001 is essential to our business. Quality, IT Service Management, Business Continuity and Information security awareness, education and training are given regularly.
The role will require being put through SC Clearance – if you already hold SC/DV that would be advantageous
Due to the nature of work carried out by Managed Services, the company run background verification checks in line with the Baseline Personnel Security Standard (BPSS) on potential candidates prior to, and throughout, employment. This is to ensure candidates are suitable for the position they have applied for, taking into consideration the sensitivity of the businesses processes and therefore the trust involved. Managed Services treats all applicants who have a criminal record fairly and do not discriminate unfairly on the basis of conviction or other information revealed.
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Telefónica Tech (EN) by 2x
Get notified about new Manager Security Services jobs in London, England, United Kingdom.
London, England, United Kingdom £60,000.00-£80,000.00 1 month ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 4 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 week ago
Eastbury, England, United Kingdom 1 week ago
London, England, United Kingdom 2 days ago
Operational Information Security Officer
London, England, United Kingdom 2 months ago
London, England, United Kingdom 2 months ago
Cyber Security Manager, Vulnerability Management
London, England, United Kingdom 1 week ago
Cyber Security Manager, Vulnerability Management
London, England, United Kingdom 1 week ago
Cyber Security Assistant Manager/Manager
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 day ago
Information Security Manager: Security Operations
Information Security Manager: Governance, Risk and Compliance (GRC)
London Area, United Kingdom £60,000.00-£60,000.00 18 hours ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 1 month ago
Information Security and Compliance Manager
Greater London, England, United Kingdom 1 day ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Cyber Security Service Manager employer: Telefónica Tech (EN)
Contact Detail:
Telefónica Tech (EN) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cyber Security Service Manager
✨Tip Number 1
Familiarise yourself with the specific cybersecurity services offered by Telefónica Tech. Understanding their portfolio will help you speak confidently about how your skills align with their needs during interviews.
✨Tip Number 2
Network with current employees or professionals in the cybersecurity field. Engaging with them on platforms like LinkedIn can provide valuable insights into the company culture and expectations for the Cyber Security Service Manager role.
✨Tip Number 3
Stay updated on the latest trends and challenges in cybersecurity. Being knowledgeable about current threats and solutions will demonstrate your commitment to the field and your ability to provide expert consultation.
✨Tip Number 4
Prepare to discuss your experience in managing client relationships and technical escalations. Highlighting specific examples of how you've successfully navigated complex issues will showcase your suitability for the role.
We think you need these skills to ace Cyber Security Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cybersecurity and client management. Use keywords from the job description, such as 'cybersecurity services', 'technical escalations', and 'client liaison' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cybersecurity and how your skills align with Telefónica Tech's values of being Open, Trusted, and Bold. Mention specific experiences where you've successfully managed cybersecurity projects or client relationships.
Showcase Relevant Certifications: List any relevant certifications prominently in your application, especially CISSP and CISM. If you have additional technical certifications, include those as well to strengthen your application.
Highlight Soft Skills: Emphasise your soft skills in your application, particularly your communication, leadership, and crisis management abilities. Provide examples of how you've navigated complex problems or led teams in previous roles.
How to prepare for a job interview at Telefónica Tech (EN)
✨Understand the Cyber Security Landscape
Familiarise yourself with the latest trends and challenges in cybersecurity. Be prepared to discuss current threats, regulatory compliance, and best practices. This will demonstrate your expertise and commitment to staying updated in the field.
✨Showcase Your Client Management Skills
As a Cyber Security Service Manager, you'll be the primary point of contact for clients. Prepare examples of how you've successfully managed client relationships, resolved conflicts, and ensured satisfaction in previous roles.
✨Prepare for Technical Scenarios
Expect to face technical questions or scenarios during the interview. Brush up on your knowledge of incident management, security monitoring systems, and forensic analysis. Being able to articulate your thought process in handling security incidents will set you apart.
✨Emphasise Your Leadership Experience
Highlight your experience in leading cross-functional teams and coordinating working groups. Share specific instances where your leadership made a difference in project outcomes or team dynamics, as this role requires strong leadership capabilities.
