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- Tasks: Join our Compliance Team as a Quality Admin, managing customer queries and documentation.
- Company: Teledyne Labtech is a leading manufacturer of microwave circuit solutions with 40 years of innovation.
- Benefits: Enjoy a full-time role with a supportive team and opportunities for continuous improvement.
- Why this job: Be part of a high-tech company making an impact in Defence, Space, and Medical applications.
- Qualifications: Confident with MS Word, Excel, Teams, and adaptable to new systems.
- Other info: Work in a dynamic environment dedicated to ethical standards and quality excellence.
The predicted salary is between 28800 - 43200 £ per year.
Location: Broadaxe Business Park, Presteigne
Full time, 39 hours per week. Monday – Thursday: 8:00am – 17:00pm, Friday: 8:00am – 1:00pm
About us: Teledyne Labtech is part of Teledyne Inc, a US publicly quoted company which contains complimentary high-tech companies. Established 40 years ago, Teledyne Labtech is one of the world’s leading manufacturers of microwave circuit solutions with specialist capabilities in design, manufacture and testing across many technologies. Product and market applications include Defence, Space, Satellite Communications, Commercial Aerospace and Medical applications. Teledyne Labtech operates from a manufacturing centre in Presteigne, mid Wales and is dedicated to RF & microwave PCB manufacture, specialising in metal back PCB, mixed dielectric multilayer PCB & Antenna.
Job Purpose: The Quality Administrator works within the Compliance Team at Teledyne Labtech and is responsible for the production, analysis and distribution of metrics to support continuous improvement activities within the business, as well as the management of documentation necessary to maintain our existing Customer and Quality accreditations. You will report to the Compliance Manager, the position requires working a day shift.
Key responsibilities:
- Recording and responding to customers’ queries/concerns.
- Customer returns: Reviewing customer requests, allocating RMA number as necessary and collating original manufacturing documentation.
- Receipt of the return: Managing the return process and informing stakeholders.
- Completion of RMA process: arranging re-despatch and completion of any paperwork required by the customer.
- Remakes: Reviewing remakes as part of the weekly Technical Meetings, collecting the required background information (costs, manufacturing data, materials), loading a remake on the Teams group and allocating review tasks, control of the sign-off(s).
- Internal Corrective Actions: Logging an ICA and verifying information received from the Originator, changing implementation status on our ERP system to Quality Stop (QS), reviewing ICAs at weekly Technical Meetings, closing ICAs down upon completion; removing QS when all ICAs are completed.
- Document Control and administration tasks in support of our ISO9001 & ISO14001 systems to include: Managing the Document Change Note system, formatting of received documents to the latest accepted standard for Procedures and Work Instructions, updating existing Procedures and Work Instructions when changes are required.
- Reports: Remakes review – weekly, PoNC – monthly, Scrap report for Continuous Improvement Meetings – monthly, Scrap report for Accounts review – quarterly.
- Continuous Improvement Meetings: Meeting arrangement, data preparation and distribution, issuing of minutes.
- Completion of Customers Surveys / Joscar survey.
- Utilisation and operation of the ERP system.
Training & Experience Requirements:
- Confident with MS Word, Excel and Teams.
- Adaptability with new systems (XA ERP).
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Quality Admin employer: Teledyne UK Limited
Contact Detail:
Teledyne UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Admin
✨Tip Number 1
Familiarise yourself with ISO9001 and ISO14001 standards, as these are crucial for the Quality Admin role. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to quality management.
✨Tip Number 2
Brush up on your skills with MS Word, Excel, and Teams, as these tools are essential for the role. Consider taking online courses or tutorials to enhance your proficiency, which can set you apart from other candidates.
✨Tip Number 3
Research Teledyne Labtech and its products thoroughly. Understanding their market applications, especially in Defence and Aerospace, will allow you to speak knowledgeably about how you can contribute to their quality assurance processes.
✨Tip Number 4
Network with current or former employees of Teledyne Labtech on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Quality Admin
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Quality Admin position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in quality administration, document control, or compliance roles. Use specific examples to demonstrate your ability to manage documentation and support continuous improvement activities.
Showcase Technical Skills: Make sure to mention your proficiency with MS Word, Excel, and Teams, as well as your adaptability to new systems like XA ERP. Providing examples of how you've used these tools effectively in past roles can strengthen your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for Teledyne Labtech. Discuss your commitment to high ethical standards and how you can contribute to their reputation for integrity and innovation.
How to prepare for a job interview at Teledyne UK Limited
✨Know the Company Inside Out
Before your interview, make sure to research Teledyne Labtech thoroughly. Understand their products, market applications, and the specific role of the Quality Administrator within the Compliance Team. This will show your genuine interest in the company and help you answer questions more effectively.
✨Prepare for Technical Questions
Given the technical nature of the role, be ready to discuss your experience with quality management systems, particularly ISO9001 and ISO14001. Brush up on your knowledge of document control processes and how you would handle customer queries and returns.
✨Showcase Your Analytical Skills
As a Quality Administrator, you'll be responsible for analysing metrics and supporting continuous improvement activities. Be prepared to discuss examples from your past experiences where you've successfully used data analysis to drive improvements or solve problems.
✨Demonstrate Your Communication Skills
Effective communication is key in this role, especially when dealing with customers and stakeholders. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've successfully communicated in previous roles.
