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For Companies At a Glance
- Tasks: Repair and troubleshoot marine electronics while ensuring customer satisfaction.
- Company: Teledyne Technologies is a leading company in marine electronics.
- Benefits: Enjoy career growth, healthcare, pension schemes, and a collaborative work culture.
- Why this job: Join a dynamic team focused on customer satisfaction and innovative technology.
- Qualifications: Must have troubleshooting experience, good communication skills, and proficiency in Microsoft applications.
- Other info: Work in a clean, safe environment with opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
This workshop-based role involves triage, troubleshooting, and repair of Raymarine & FLIR marine electronics for leisure and commercial applications across the EMEA customer network. The role includes direct customer communication, collaboration with support teams, and adherence to company and global trade compliance processes.
Responsibilities
- Ensure repairs are completed and tested within department KPIs, following procedures and policies.
- Handle priority repairs as assigned by the Technical Services Manager.
- Manage administration related to service repairs and customer contact using PC/web-based applications.
- Identify and report product defects not previously recorded.
- Stay updated on current and new products to assist with repair and testing.
- Maintain a clean, safe, and efficient workspace, reporting hazards accordingly.
Candidate Requirements
- Conscientious, methodical, and respectful handling of customer products.
- Ability to work independently and within a team.
- Good time management and prioritization skills.
- Proficiency in Microsoft applications.
- Effective communication skills in English, both verbal and written.
- Troubleshooting experience and manual dexterity.
- Adaptability to changing priorities.
What We Offer
- Career growth with a leading marine electronics company.
- Customer-focused environment supporting direct customer satisfaction.
- Collaborative culture with experienced colleagues.
- Comprehensive benefits including healthcare and pension schemes.
In-House/Service Repair Technician employer: Teledyne Technologies Incorporated
Contact Detail:
Teledyne Technologies Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-House/Service Repair Technician
✨Tip Number 1
Familiarise yourself with Raymarine and FLIR marine electronics. Understanding the products you'll be working with will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Brush up on your troubleshooting skills. Since this role involves diagnosing and repairing electronics, showcasing your hands-on experience and problem-solving abilities can set you apart from other candidates.
✨Tip Number 3
Demonstrate your communication skills. As you'll be interacting directly with customers, practice articulating technical information clearly and concisely, which will show your ability to handle customer queries effectively.
✨Tip Number 4
Highlight your adaptability. The job requires managing changing priorities, so be ready to discuss examples from your past experiences where you've successfully navigated shifting demands in a work environment.
We think you need these skills to ace In-House/Service Repair Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements for the In-House Service/Repair Technician position. Tailor your application to highlight relevant experience in troubleshooting and repair of marine electronics.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft applications, effective communication skills, and any troubleshooting experience you have. Use specific examples from your past work to demonstrate your methodical approach and ability to manage priorities.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for marine electronics and customer service. Mention your adaptability to changing priorities and your commitment to maintaining a clean and efficient workspace.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is accurate and that your documents reflect your best professional self.
How to prepare for a job interview at Teledyne Technologies Incorporated
✨Show Your Technical Skills
Be prepared to discuss your troubleshooting experience and manual dexterity. Bring examples of past repairs or projects that demonstrate your technical abilities, as this role heavily relies on these skills.
✨Communicate Clearly
Since the role involves direct customer communication, practice articulating your thoughts clearly. Be ready to explain complex technical issues in simple terms, showcasing your effective communication skills.
✨Demonstrate Adaptability
Highlight your ability to adapt to changing priorities. Share examples from previous roles where you successfully managed unexpected challenges or shifts in focus, as this is crucial for the position.
✨Research the Company and Products
Familiarise yourself with Teledyne Technologies and their products, especially Raymarine & FLIR marine electronics. Showing knowledge about the company and its offerings will demonstrate your genuine interest in the role.
