Senior Customer Service Executive in Essex

Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description Position Summary: The senior role will cover when required and work closely with the Customer Services Manager within all areas of the business to ensure that the team delivers a first class Customer service, Customer satisfaction and to manage Customer orders quickly and efficiently. The senior role will ensure that the team works closely with the Sales team to ensure all Customer orders are booked promptly. The senior role will ensure that the team assists the Sales team to manage and develop high value Teledyne e2v accounts and drive process improvements. Build and maintain strong relationships with Teledyne e2v’s external Customers that they support by ensuring all enquiries are dealt with in a timely manner to encourage new business, loyalty and repeat business to meet the Business Unit forecasts. Use excellent communication skills and the ability to interact with people of all levels, to build and maintain strong working relationships with Operations, Supply Chain, Credit Control, Trade Compliance and Logistics on a daily basis. Working cross functionally with all our internal Customers