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- Tasks: Coordinate daily operations in a fast-paced healthcare environment, ensuring smooth service delivery.
- Company: Join Teleconsult, a leading teleradiology provider across Europe and the UK.
- Benefits: Gain valuable experience in healthcare operations with opportunities for growth.
- Other info: Dynamic role with occasional weekend shifts and a supportive team culture.
- Why this job: Make a real impact on patient care while developing your organisational skills.
- Qualifications: Previous experience in healthcare operations and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Milton Keynes
Hours: 40 hours per week, with a rota covering early and late day shifts. Occasional weekend work will be required.
About Teleconsult: A leading teleradiology provider across Europe and the UK, supporting a global network of 350+ subspecialised radiologists. The company focuses on delivering accurate, timely radiology reporting through advanced technology to improve patient care and help healthcare providers manage increasing imaging demand. With an international presence across multiple locations, Teleconsult offers 24/7 remote reporting services for hospitals and clinics, enabling efficient handling of both routine and urgent diagnostic imaging.
Role Overview: As an Operations Coordinator, you will play a key role in the smooth running of our daily operations. You will be the central point of coordination between reporters, hospitals and internal teams to ensure service delivery meets contractual, clinical, and operational standards. This role requires strong organisational skills, attention to detail, and the ability to work under pressure in a fast-paced healthcare environment.
Duties and Responsibilities:
- Coordinate the day-to-day workflow of teleradiology services, ensuring reporting is completed within KPI targets.
- Daily monitoring of the PACS, integrated systems and interfaces.
- Monitor case turnaround times and service-level agreements (SLAs), escalating issues where necessary.
- Maintain trusted relationships with our clients and reporters and act as a first point of contact for operational queries from clients and reporters.
- Support rota management, including scheduling reporters and managing last-minute changes.
- Liaise with IT support to resolve technical issues affecting service delivery.
- Maintain accurate records, reports, and documentation for compliance with CQC, QSI and NHS standards.
- Contribute to quality improvement initiatives and assist with audits when required.
- Provide administrative support to the Head of Operations and leadership team.
- Comply with all company policies and standard operating procedures.
Skills and Experience:
- Essential: Previous experience in healthcare operations, medical administration, or a similar coordination role.
- Strong organisational and multitasking skills, with the ability to prioritise workloads and take a proactive approach.
- Excellent communication skills, both written and verbal, with the ability to liaise effectively with clinical and administrative teams.
- Ability to work effectively under pressure in a fast-paced healthcare environment.
- Strong attention to detail and a commitment to maintaining high levels of accuracy.
- Desirable: Experience working in radiology or teleradiology services.
- Familiarity with Picture Archiving and Communication Systems.
- Experience working with clinical governance frameworks.
Operations Coordinator in Milton Keynes employer: Teleconsult
Contact Detail:
Teleconsult Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and teleradiology sectors. Attend industry events or join online forums. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to operations coordination. Think about how your skills can help improve service delivery and meet those KPIs. We want you to shine!
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed workflows or improved processes in past roles. This will demonstrate your ability to handle the fast-paced environment at Teleconsult.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations Coordinator in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight your experience in healthcare operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch!
Showcase Your Organisational Skills: Since this role requires strong organisational skills, make sure to highlight any experiences where you've successfully managed multiple tasks or projects. We want to know how you handle pressure and keep everything running smoothly!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Teleconsult
✨Know the Company Inside Out
Before your interview, make sure you research Teleconsult thoroughly. Understand their services, values, and how they operate in the teleradiology space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Operations Coordinator, strong organisational skills are key. Prepare examples from your past experience where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise workloads and handle pressure, as this will be crucial in a fast-paced healthcare environment.
✨Communicate Clearly and Confidently
Excellent communication is essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen carefully to questions and respond thoughtfully, demonstrating your ability to liaise effectively with both clinical and administrative teams.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to resolve issues under pressure or manage last-minute changes. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your proactive approach.