At a Glance
- Tasks: Handle calls and support patients while updating the EMIS system.
- Company: Join Teldoc, a leading healthcare provider in Telford.
- Benefits: Gain valuable experience with a structured apprenticeship programme.
- Other info: Flexible working hours with a supportive team environment.
- Why this job: Make a difference in healthcare while developing your admin skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 15000 - 20000 € per year.
Teldoc in Telford is seeking candidates for a Business Administrator apprenticeship. As part of a team at the Call Centre, you will handle calls from patients and healthcare professionals, updating the EMIS system while following protocols.
The role requires strong communication skills and the ability to support various stakeholders.
The working week is from Monday to Friday, with a rota between 8:00am and 6:30pm. This program lasts for 1 year and 6 months, with 3 positions available.
Care Navigator & Admin Apprentice (Call Centre) in Telford employer: Teldoc
Teldoc in Telford is an exceptional employer that prioritises the growth and development of its employees through comprehensive training and apprenticeship programmes. With a supportive work culture that values teamwork and communication, you will have the opportunity to make a meaningful impact in the healthcare sector while enjoying a balanced work-life schedule from Monday to Friday. Join us to embark on a rewarding career path where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Care Navigator & Admin Apprentice (Call Centre) in Telford
✨Tip Number 1
Make sure you research Teldoc and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves handling calls, try role-playing with a friend or family member to get comfortable with responding to different scenarios.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the company culture and what they look for in candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in healthcare.
We think you need these skills to ace Care Navigator & Admin Apprentice (Call Centre) in Telford
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role involves handling calls from patients and healthcare professionals, make sure to highlight your communication skills in your application. We want to see how you can connect with different stakeholders and keep things running smoothly.
Tailor Your CV and Cover Letter:Don’t just send a generic CV! Take the time to tailor your application to the Care Navigator & Admin Apprentice role. Mention any relevant experience or skills that align with the job description, especially around admin tasks and call handling.
Be Clear About Your Availability:The working week is Monday to Friday with specific hours, so be upfront about your availability. We appreciate candidates who are flexible and ready to jump into the rota between 8:00am and 6:30pm.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Teldoc
✨Know Your Role
Make sure you understand the responsibilities of a Care Navigator & Admin Apprentice. Familiarise yourself with the EMIS system and the protocols you'll be following. This will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.
✨Practice Your Communication Skills
Since this role involves handling calls from patients and healthcare professionals, practice clear and concise communication. You could role-play with a friend or family member to simulate call scenarios. This will help you feel more confident during the interview when discussing your communication abilities.
✨Show Your Team Spirit
Teldoc values teamwork, so be prepared to discuss how you've worked effectively in a team before. Think of examples where you supported colleagues or contributed to group success. This will demonstrate that you can collaborate well with various stakeholders in the Call Centre environment.
✨Be Ready for Questions About Flexibility
With a rota that spans from 8:00am to 6:30pm, it's important to show your willingness to adapt. Be prepared to discuss your availability and any previous experiences where you had to adjust your schedule. This will reassure them that you're committed to the role and can handle the demands of the apprenticeship.
