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For Companies At a Glance
- Tasks: Join our team to handle calls and support patients and healthcare professionals.
- Company: Teldoc, a leading healthcare provider with a supportive environment.
- Benefits: Gain valuable experience while earning a competitive apprenticeship salary.
- Other info: Flexible working hours with opportunities for career advancement.
- Why this job: Make a difference in healthcare while developing your admin skills.
- Qualifications: No prior experience needed; just a passion for helping others.
The predicted salary is between 15000 - 20000 £ per year.
You will be part of a team based at the Call Centre but may be expected to work across other Teldoc sites. Handling calls from patients, carers, members of the public, healthcare professionals and third parties. Updating the EMIS system, following protocols and procedures to respond to callers’ questions and requests.
Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday- Friday. Between 8.00am- 6.30pm on rota.
- Expected Duration: 1 Year 6 Months
- Number of Positions Available: 3
Apprentice Admin Receptionist and Care Navigator in Telford employer: Teldoc
Contact Detail:
Teldoc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Admin Receptionist and Care Navigator in Telford
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with the responsibilities of an Apprentice Admin Receptionist and Care Navigator. This way, when you get that interview, you can show off your knowledge and enthusiasm!
✨Tip Number 2
Practice your communication skills! Since you'll be handling calls from various people, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees at Teldoc on LinkedIn. They might share insights about the company culture or even give you a heads-up about the interview process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Apprentice Admin Receptionist and Care Navigator in Telford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming an Apprentice Admin Receptionist and Care Navigator. A bit of personality goes a long way!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we're looking for, especially in handling calls and updating systems like EMIS. We love seeing how you fit into our team!
Follow Instructions Carefully: Pay close attention to the application instructions. If we ask for specific information or documents, make sure you include them. It shows us that you can follow protocols and procedures, which is super important for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at Teldoc
✨Know the Role Inside Out
Make sure you understand what an Apprentice Admin Receptionist and Care Navigator does. Familiarise yourself with the responsibilities, especially handling calls and updating the EMIS system. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be dealing with patients, carers, and healthcare professionals, it's crucial to demonstrate excellent communication skills. Practice answering common interview questions clearly and concisely, and consider role-playing with a friend to simulate the call-handling aspect of the job.
✨Familiarise Yourself with Protocols
Understanding the protocols and procedures for responding to callers is key. Research common practices in healthcare administration and think about how you would handle various scenarios. This will show your potential employer that you're proactive and ready to follow their guidelines.
✨Show Enthusiasm for Teamwork
This role involves working as part of a team, so be prepared to discuss your experiences in collaborative environments. Share examples of how you've worked well with others in the past and express your eagerness to contribute positively to the team at Teldoc.