At a Glance
- Tasks: Handle calls and admin duties in a busy medical practice.
- Company: Join Teldoc, a dynamic team in healthcare.
- Benefits: Flexible hours, training provided, and a supportive team environment.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
- Why this job: Make a difference in patients' lives while developing your skills.
- Qualifications: Experience with the public and good PC skills required.
The predicted salary is between 24000 - 36000 £ per year.
Interviews will be held on 20th February 2026.
We are looking for x2 Receptionist, working between the hours of 8:00am and 6:30pm, Monday to Friday, on a 4 week flexi rota.
The role is a varied and interesting job working in a medical practice within the reception area, the role includes, call handling and administrative duties. The role holder will have excellent communications skills for face to face and telephone interactions with patients and service providers and other health professionals at all levels. The role holder will have experience in dealing with the general public. To have positive demeanour and stay calm and work under pressure will also a kind and empathetic approach. The post holder will be required to proactively communicate to relevant people i.e. staff, clinicians, patients and visitors you will have good PC literacy skills, using MS Office packages and NHS systems for which you will be given training. Ensuring attention to detail and consistently following protocols and procedures to respond to patient/ clinicians requests and support with any urgent admin requirements. The role requires good organisational skills and be able to effectively prioritise their work.
Main duties of the job
The job is in a fast paced environment working as a team player as part of a team at all Shifnal sites.
About us
The role is based at any of the two Shifnal and Priorslee practices, but you may be required to provide cover at the Teldoc sites, so you must be able to travel.
Hours of work will be between the hours of 8am and 6.30pm, fully flexible, to include 1 Saturday per month.
PREVIOUS APPLICANTS NEED NOT APPLY.
Interviews will be held on 10th June 2026
Job responsibilities
- To become familiar with Practice procedures and protocols, and comply with them
- To support with the regular upkeep of both sites, adhering to and reinforcing health and safety across all sites
- To open and close sites
- To play a part in all Reception and Practice Team activities, for example, meetings
- To be responsible for self-development with support of Practice Team
Apply practice policies, standards and guidance
Person Specification
Experience
- Good knowledge of Microsoft Office Word, Excel and Outlook
Receptionist in Shifnal employer: Teldoc
At Teldoc, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment for our Receptionists. Our team-oriented culture fosters collaboration and growth, with ample opportunities for professional development and training in NHS systems. Located across multiple sites, including Priorslee and Shifnal, we provide a flexible working schedule that accommodates work-life balance while ensuring you play a vital role in delivering quality patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Shifnal
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Teldoc and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience and skills, especially those related to call handling and admin duties.
✨Tip Number 3
Show off your people skills! During the interview, highlight your experience dealing with the public and how you stay calm under pressure. Share specific examples that demonstrate your positive demeanour and empathetic approach.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Shifnal
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role involves a lot of face-to-face and telephone interactions, make sure to highlight your excellent communication skills in your application. We want to see how you can connect with patients and colleagues alike!
Be Organised and Detail-Oriented:This job requires good organisational skills and attention to detail. In your application, give examples of how you've successfully managed multiple tasks or projects while keeping everything in order. We love a well-structured application!
Emphasise Your Experience with the Public:Having experience dealing with the general public is key for this role. Share specific instances where you've handled challenging situations with a positive demeanour. We appreciate a kind and empathetic approach!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Teldoc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist in a medical practice. Familiarise yourself with common procedures and protocols, as well as the specific duties mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively interacted with the public in previous roles. Think about times when you handled difficult situations or provided exceptional service. Practising these scenarios can help you articulate your experience confidently during the interview.
✨Demonstrate Your Organisational Skills
Being organised is crucial for a receptionist, especially in a fast-paced environment. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to share a specific example of a busy day where you successfully juggled multiple responsibilities without compromising on quality.
✨Emphasise Your Team Player Attitude
The role requires working closely with a team, so it's important to convey your ability to collaborate. Share experiences where you contributed to a team effort or supported colleagues. Highlighting your positive demeanour and calmness under pressure will also resonate well with the interviewers.
