Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Receptionist, handling calls and admin duties in a medical practice.
- Company: Be part of Teldoc, a dynamic healthcare provider with multiple practices.
- Benefits: Flexible hours, supportive team environment, and training provided.
- Why this job: Make a difference in patient care while developing your communication and organisational skills.
- Qualifications: Experience with the public, good PC skills, and a positive, calm demeanour.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
The predicted salary is between 24000 - 28000 £ per year.
We are looking for x3 Receptionists, working between the hours of 8:00am and 6:30pm, Monday to Friday, on a 4 week flexi rota. The role is a varied and interesting job working in a medical practice within the reception area, including call handling and administrative duties.
The role holder will have excellent communication skills for face-to-face and telephone interactions with patients, service providers, and other health professionals at all levels. Experience in dealing with the general public is essential. A positive demeanour, the ability to stay calm and work under pressure, and a kind and empathetic approach are also required.
The post holder will be required to proactively communicate with relevant people, including staff, clinicians, patients, and visitors. Good PC literacy skills, using MS Office packages and NHS systems, are necessary, and training will be provided. Attention to detail and consistently following protocols and procedures to respond to patient/clinician requests and support with any urgent admin requirements are crucial. The role requires good organisational skills and the ability to effectively prioritise work.
Main duties of the job include working in a fast-paced environment as a team player at all Teldoc sites. The role is based at any of the 6 Teldoc practices, but you may be required to provide cover at the Shifnal sites, so you must be able to travel. Hours of work will be fully flexible, including 1 Saturday per month.
Job responsibilities include:
- Becoming familiar with Practice procedures and protocols, and complying with them
- Supporting the regular upkeep of both sites, adhering to and reinforcing health and safety across all sites
- Opening and closing sites
- Participating in all Reception and Practice Team activities, such as meetings
- Being responsible for self-development with support from the Practice Team
- Applying practice policies, standards, and guidance
Person Specification: Good knowledge of Microsoft Office Word, Excel, and Outlook is required.
Receptionist in Oakengates employer: Teldoc
Contact Detail:
Teldoc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Oakengates
✨Tip Number 1
Get to know the company! Research Teldoc and understand their values and mission. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience and skills, especially in handling calls and admin tasks.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interactions with patients and staff.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist in Oakengates
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in call handling and administrative duties. We want to see how your skills match the role, so don’t be shy about showcasing your communication skills and any relevant experience with the general public.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the receptionist role at Teldoc and how your positive demeanour and ability to stay calm under pressure make you a great fit for our team.
Show Off Your PC Skills: Since good PC literacy is key, mention your experience with MS Office and any NHS systems you’ve used. If you haven’t worked with them before, don’t worry—just express your eagerness to learn during training!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Teldoc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist in a medical practice. Familiarise yourself with common tasks like call handling and administrative duties, as well as the importance of communication skills when interacting with patients and health professionals.
✨Showcase Your People Skills
Since this role involves dealing with the general public, be prepared to share examples of how you've successfully handled challenging situations or provided excellent customer service in the past. Highlight your positive demeanour and ability to stay calm under pressure.
✨Demonstrate Your Organisational Skills
The job requires good organisational skills and the ability to prioritise tasks effectively. Be ready to discuss how you manage your time and workload, especially in a fast-paced environment. You might even want to mention any tools or methods you use to stay organised.
✨Familiarise Yourself with Technology
Since you'll be using MS Office and NHS systems, it’s a good idea to brush up on your PC literacy skills. If you have experience with similar software, mention it during the interview. If not, express your willingness to learn and adapt quickly to new systems.