Teldoc is seeking a Call Handler Trainer to support the Call Centre Lead in day-to-day operations at our central Telford site. The role emphasizes training, coaching, and maintaining service standards across a 37.5-hour week with flexible shifts on a 4-week rota.
The ideal candidate has GP practice experience, strong training skills, and a proactive approach to KPIs and quality. Occasional cross-site work may be required to deliver training and awareness across the Teldoc workforce.
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