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For Companies At a Glance
- Tasks: Join our team to handle calls and support patients and healthcare professionals.
- Company: Teldoc, a leading healthcare provider with a supportive environment.
- Benefits: Gain valuable experience while earning a competitive apprenticeship salary.
- Other info: Flexible working hours with opportunities for career advancement.
- Why this job: Make a difference in healthcare while developing your admin skills.
- Qualifications: No prior experience needed; just a passion for helping others.
The predicted salary is between 15000 - 20000 £ per year.
You will be part of a team based at the Call Centre but may be expected to work across other Teldoc sites. Handling calls from patients, carers, members of the public, healthcare professionals and third parties. Updating the EMIS system, following protocols and procedures to respond to callers’ questions and requests.
Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration Apprenticeship
- Level: Advanced
Working Arrangements
- Working Week: Monday- Friday. Between 8.00am- 6.30pm on rota.
- Expected Duration: 1 Year 6 Months
- Number of Positions Available: 3
Apprentice Admin Receptionist and Care Navigator employer: Teldoc
Contact Detail:
Teldoc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Admin Receptionist and Care Navigator
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with the responsibilities of an Apprentice Admin Receptionist and Care Navigator. This way, when you get that interview, you can show off your knowledge and enthusiasm!
✨Tip Number 2
Practice your communication skills! Since you'll be handling calls from various people, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees at Teldoc on LinkedIn. They might share insights about the company culture or even give you a heads-up about the interview process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Apprentice Admin Receptionist and Care Navigator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming an Apprentice Admin Receptionist and Care Navigator. A little enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to customise your application to fit the job description. Highlight any relevant experience or skills you have that align with handling calls and updating systems like EMIS. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with callers. Avoid jargon and make sure your application is easy to read – it’ll help us get to know you better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at Teldoc
✨Know the Role Inside Out
Make sure you understand what an Apprentice Admin Receptionist and Care Navigator does. Familiarise yourself with the responsibilities, especially handling calls and updating the EMIS system. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be dealing with patients and healthcare professionals, practice clear and concise communication. You might want to role-play common scenarios with a friend or family member to get comfortable with responding to various questions and requests.
✨Familiarise Yourself with Protocols
Research the protocols and procedures relevant to the role. Understanding how to respond to callers’ questions and requests will demonstrate your readiness for the job. It shows that you’re proactive and serious about following guidelines.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.