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For Companies At a Glance
- Tasks: Drive sales and build relationships in Telecoms, IT Support, and Cybersecurity.
- Company: Join Telappliant, a dynamic managed services provider focused on innovation and customer success.
- Benefits: Enjoy a collaborative culture, growth opportunities, and the chance to make a real impact.
- Why this job: Be part of a forward-thinking team that values integrity and creativity in a fast-paced industry.
- Qualifications: 5+ years in sales or account management within managed services; strong interpersonal skills required.
- Other info: Ideal for self-motivated individuals who thrive in a resourceful, smaller business environment.
The predicted salary is between 36000 - 60000 £ per year.
Direct message the job poster from Telappliant
We are a dynamic and forward-thinking managed services provider, delivering a comprehensive range of solutions across Telecoms, Connectivity, IT Support, and Cybersecurity. With a strong foundation built on technical expertise and exceptional customer service, we are committed to helping businesses succeed in an ever-evolving digital landscape. As part of our ambitious growth strategy, we are expanding both organically, by deepening relationships with our customers, and inorganically, through strategic acquisitions that enhance our capabilities and market presence. At Telappliant, we value integrity, innovation, and collaboration, creating an environment where our team can deliver meaningful results and drive success for our clients.
Role Summary
We are seeking versatile Account Managers who can sell our full suite of managed services, including Telecoms, Connectivity, IT Support, and Cybersecurity. While all Account Managers are expected to deliver solutions across these areas, individuals may lead with either Telecoms or IT based on their strongest area of expertise. This role requires a consultative sales approach, a deep understanding of client needs, and the ability to develop and expand relationships, ensuring comprehensive support and value for our customers.
Key Responsibilities
- Proactively identify and pursue new business opportunities with the client base.
- Build and maintain strong, long-term client relationships to drive customer retention and revenue growth.
- Understand client needs to recommend solutions that align with their business goals.
- Manage the full sales cycle, from prospecting and presenting to negotiating and closing deals.
- Collaborate with marketing and service delivery teams to ensure seamless delivery of services.
- Stay updated on industry trends and competitor offerings to maintain a competitive edge.
- Accurately track and report on sales activities and pipeline progress.
What Skills & Experience Will I Need?
To succeed in this role, you must have at least 5 years of sales or account management experience within the managed services industry. A consultative approach to sales and strong interpersonal skills are essential, along with the ability to build lasting client relationships. A solid understanding of contracts, recurring revenue models, and delivering value through tailored solutions is crucial. We are looking for someone who thrives in a smaller business environment, where resourcefulness and independence are key. Candidates should have a hands-on, pragmatic approach and the ability to navigate challenges without relying on extensive support structures. Experience with tools such as Salesforce, Autotask, Kaseya, Ability, and other quoting platforms is required. Self-motivation, resilience, and a results-driven mindset are essential for this role.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Technology, Information and Internet
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Contact Detail:
Telappliant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managed Services Account Manager
✨Tip Number 1
Familiarise yourself with the managed services industry, especially in Telecoms and IT. Understanding the latest trends and technologies will help you engage in meaningful conversations with potential clients and demonstrate your expertise.
✨Tip Number 2
Network actively within the industry. Attend relevant events, webinars, or local meetups to connect with professionals in the field. Building relationships can lead to referrals and insights that may give you an edge in your application.
✨Tip Number 3
Prepare to showcase your consultative sales approach during interviews. Be ready to discuss specific examples of how you've identified client needs and tailored solutions in previous roles, as this aligns closely with what Telappliant is looking for.
✨Tip Number 4
Research Telappliant's current offerings and recent developments. Being knowledgeable about their services and how they differentiate themselves in the market will show your genuine interest and help you stand out as a candidate.
We think you need these skills to ace Managed Services Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management, particularly within the managed services industry. Emphasise your consultative sales approach and any specific achievements that demonstrate your ability to build client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Telappliant's services and how your skills align with their needs. Mention your experience with tools like Salesforce and your ability to thrive in a smaller business environment.
Showcase Your Industry Knowledge: In your application, reference your awareness of current industry trends and competitor offerings. This demonstrates your proactive approach and commitment to staying informed, which is crucial for the role.
Highlight Soft Skills: Since strong interpersonal skills are essential for this position, make sure to include examples of how you've successfully built and maintained client relationships in the past. Use specific instances to illustrate your resilience and results-driven mindset.
How to prepare for a job interview at Telappliant
✨Showcase Your Consultative Sales Skills
During the interview, emphasise your consultative sales approach. Be prepared to discuss specific examples where you've identified client needs and tailored solutions accordingly. This will demonstrate your ability to align with the company's focus on understanding client requirements.
✨Highlight Relevant Experience
Make sure to highlight your experience in the managed services industry, particularly any roles that involved Telecoms or IT. Discuss how your background aligns with the responsibilities of the Account Manager position, showcasing your ability to manage the full sales cycle effectively.
✨Demonstrate Industry Knowledge
Stay updated on the latest trends in Telecoms, Connectivity, IT Support, and Cybersecurity. Bring up recent developments or competitor offerings during the interview to show that you are knowledgeable and proactive about the industry landscape.
✨Prepare Questions for the Interviewers
Have a list of insightful questions ready to ask the interviewers. This could include inquiries about the company's growth strategy, team dynamics, or how they measure success in the Account Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
