Managed Service Account Manager

About Us We are a dynamic and forward-thinking managed services provider, delivering a comprehensive range of solutions across Telecoms, Connectivity, IT Support, and Cybersecurity. With a strong foundation built on technical expertise and exceptional customer service, we are committed to helping businesses succeed in an ever-evolving digital landscape. As part of our ambitious growth strategy, we are expanding both organically, by deepening relationships with our customers, and inorganically, through strategic acquisitions that enhance our capabilities and market presence. At Telappliant, we value integrity, innovation, and collaboration, creating an environment where our team can deliver meaningful results and drive success for our clients. We are seeking versatile Account Managers who can sell our full suite of managed services, including Telecoms, Connectivity, IT Support, and Cybersecurity. While all Account Managers are expected to deliver solutions across these areas, individuals may lead with either Telecoms or IT based on their strongest area of expertise. This role requires a consultative sales approach, a deep understanding of client needs, and the ability to develop and expand relationships, ensuring comprehensive support and value for our customers. Manage the full sales cycle, from prospecting and presenting to negotiating and closing deals. · Collaborate with marketing and service delivery teams to ensure seamless delivery of services. · Accurately track and report on sales activities and pipeline progress. To succeed in this role, you must have at least 5 years of sales or account management experience within the managed services industry. A consultative approach to sales and strong interpersonal skills are essential, along with the ability to build lasting client relationships. Candidates should have a hands-on, pragmatic approach and the ability to navigate challenges without relying on extensive support structures. Experience with tools such as Salesforce, Autotask, Kaseya, Ability, and other quoting platforms is required.