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- Tasks: Assist customers with voice and connectivity issues while developing your skills.
- Company: Leading telecommunications company in London with a supportive culture.
- Benefits: Gain valuable experience, mentorship, and career development opportunities.
- Why this job: Kickstart your career in a dynamic industry while helping customers every day.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Join a values-driven team and grow your career in telecommunications.
The predicted salary is between 800 - 1400 £ per month.
A telecommunications company in London is offering an exciting apprenticeship in customer support. As part of the Service Support team, you will assist with daily customer interactions and develop your abilities in a supportive and values-driven environment.
Ideal candidates will have strong communication skills and a proactive mindset. This role offers a valuable opportunity to kickstart your career in the dynamic field of telecommunications.
Telecoms Helpdesk Apprentice — Voice & Connectivity in City of London employer: Telappliant
Contact Detail:
Telappliant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecoms Helpdesk Apprentice — Voice & Connectivity in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the telecoms industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer support, try role-playing scenarios with friends or family. The more comfortable you are, the better you'll shine in interviews.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let your passion for telecommunications and helping customers come through. A positive attitude can set you apart from the crowd.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Telecoms Helpdesk Apprentice — Voice & Connectivity in City of London
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer support, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively interact with customers.
Be Proactive in Your Approach: We love candidates who take initiative! In your application, share examples of times when you've gone above and beyond to solve a problem or help someone out. This will show us that you have the proactive mindset we're looking for.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Telecoms Helpdesk Apprentice role. Mention specific skills or experiences that relate directly to customer support and telecommunications.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to the right people. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Telappliant
✨Know Your Stuff
Familiarise yourself with the basics of telecommunications, especially voice and connectivity. Brush up on common terms and technologies used in the industry. This will show your enthusiasm and help you answer questions confidently.
✨Show Off Your Communication Skills
Since this role is all about customer support, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable expressing yourself. Remember, it’s not just what you say, but how you say it!
✨Be Proactive
Demonstrate your proactive mindset by preparing questions to ask the interviewer. This could be about the team dynamics, training opportunities, or the company culture. It shows that you’re genuinely interested in the role and eager to learn.
✨Dress the Part
Even though it’s an apprenticeship, first impressions matter! Dress smartly to convey professionalism. A neat appearance can boost your confidence and set a positive tone for the interview.
