Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and optimise Google Cloud Platform infrastructure while troubleshooting and resolving incidents.
- Company: Join Telana, a leader in AI and cloud engineering with a collaborative culture.
- Benefits: Enjoy flexible work, private medical insurance, and support for your professional growth.
- Other info: Diverse team with opportunities for learning and career advancement.
- Why this job: Work with cutting-edge technologies and make a real impact on diverse projects.
- Qualifications: Experience in cloud support, problem-solving skills, and a passion for technology.
The predicted salary is between 36000 - 60000 £ per year.
Who are we?
Telana are experts in applied innovation, focused on delivering business outcomes through AI, data, software development, and cloud engineering expertise. Formed by the combination of Ancoris and Sundown Solutions, together we leverage our problem solving skills and end-to-end capabilities to help you create better digital experiences for your customers and employees.
As a top-tier partner of Google Cloud and Microsoft, the market leaders for AI, Data, and Cloud, we partner with some of the world\’s biggest brands and government organisations to attract new customers, drive efficiency, improve experiences, and identify future opportunities for growth. We have received impressive external recognition for its innovative offerings, best-in-class capabilities, and tangible impact for customers across various industries. Telana (Ancoris) has been recognised as a Leader for Data, Analytics, and Machine Learning in the ISG Provider Lens for Google Cloud Partner Ecosystem in 2024, and a Rising Star in 2022 and 2023. Telana (Sundown) is accredited as an Azure Expert MSP provider. Telana was also awarded Google Cloud\’s 2024 EMEA Public Sector Partner of the Year award.
What will your role be?
You will be working with our customers to support, maintain and optimise Google Cloud Platform (GCP) infrastructure & services. This is a hands-on support based role where you will get great exposure to a wide array of technologies and customers.
You will be working with both virtual servers (Compute Engine) as well as cloud-native architectures, containers and serverless environments, with an emphasis on automation and efficiency. You will also be working with live Telana-developed software, data and AI solutions to support these for our customers.
While this role will be focussed on Google Cloud Platform support, you will also need to occasionally support other Google services, such as Google Workspace, ChromeOS and Google Maps Platform.
In the mid-term we will also look to afford you with opportunities to cross-train to have a familiarity with Microsoft cloud technologies and solutions.
What will you be doing?
- Supporting, troubleshooting, optimising Google Cloud (approx 80%) and Google Workspace (approx 20%) solutions for our customers.
- Keeping up to date with Google technologies to ensure you stay abreast of market leading technologies and how we may use them.
- Resolving incidents (and potential incidents) in line with customer SLAs.
- Engaging with Google\’s Support teams where additional support or escalation is required.
- Ensuring our customers receive industry leading levels of service.
- Working with a talented team and participating in an on call rota to provide 24×7 coverage across the team.
- Working on a variety of technologies & customers, across multiple industries – no two days are likely to be the same!
This may be you:
- You are passionate about Google Cloud and broader cloud technologies including Google Workspace and Microsoft Azure.
- You\’ve got experience of working in a 24×7 technical support environment and working with critical customer production systems.
- You ideally have experience in at least 3 of the following areas:
- Cloud platform support on GCP (with Azure experience being an upside)
- Google Workspace support
- O/S configuration, patching and automation
- Infrastructure monitoring (configuring, maintaining and troubleshooting)
- Automation technologies such as Ansible, Terraform and similar
- Experience of supporting cloud native or serverless applications
- Experience of supporting container based services
- Linux support experience
- Windows support experience
- ChromeOS experience
- Networking experience
- Security operations
- Vulnerability monitoring & remediation
- ITIL based processes and procedures
- Working in an ISO27001 compliant environment
- Scripting using Bash, PowerShell or Python
- Exposure to CI/CD pipeline deployments
There are many roads leading up to being a Managed Service Cloud Engineer. Not sure you meet 100% of our qualifications? Have an untraditional background? Our team is already a mix of self-taught and formally educated people. Don\’t self-select out!
What we offer you
- You will be a part of a skilled, inspiring, and supportive team, and work in an environment that encourages long term personal growth.
- Flexible, and trust-based work environment with a healthy work life balance. We follow a hybrid model and you will be expected to join us at our local office in Accrington a minimum of twice a week.
- Our people come first. That\’s why you\’ll have access to private medical insurance, employee assistance programmes, group life assurance, income protection and access to a market leading benefits platform.
- Learning & development. We will support you in your growth journey and cover the costs of your role-based certifications.
- We have first hand experience that diversity encourages creativity and innovation and makes us better placed to understand a wider range of customers\’ needs. This means that whatever your background, you won\’t find a more welcoming place to work.
- We have family friendly policies and encourage a work-life balance, including flexible working options in roles which permit it.
#J-18808-Ljbffr
Cloud Engineer - GCP employer: Telana
Contact Detail:
Telana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Engineer - GCP
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with current employees at Telana. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or any projects related to Google Cloud, make sure to highlight them during interviews. We love seeing practical examples of your work!
✨Tip Number 3
Prepare for those tricky questions! Brush up on common technical questions related to GCP and cloud technologies. We want to see how you think on your feet, so practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Telana!
We think you need these skills to ace Cloud Engineer - GCP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cloud Engineer role. Highlight your experience with Google Cloud Platform and any relevant technologies. We want to see how your skills align with what we do at Telana!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for cloud technologies and why you’re excited about working with us. Let’s see your personality come through while keeping it professional.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love seeing how you approach problem-solving, especially in a technical support environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen on joining our team at Telana!
How to prepare for a job interview at Telana
✨Know Your GCP Inside Out
Make sure you brush up on your Google Cloud Platform knowledge. Familiarise yourself with the latest features, services, and best practices. Being able to discuss specific GCP tools and how they can solve real-world problems will impress your interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to discuss past experiences where you've tackled technical challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your critical thinking and problem-solving abilities, which are crucial for a Cloud Engineer role.
✨Get Hands-On with Automation Tools
Since automation is key in cloud engineering, make sure you’re comfortable discussing tools like Ansible or Terraform. If you’ve used them in projects, be ready to share specific examples of how they improved efficiency or resolved issues.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, projects, and company culture. This shows your genuine interest in the role and helps you assess if Telana is the right fit for you.