At a Glance
- Tasks: Provide top-notch IT support and manage client tickets from start to finish.
- Company: Join Telana Limited, a leading tech company in the UK.
- Benefits: Flexible shifts, competitive pay, and opportunities for on-site experience.
- Other info: Dynamic team environment with 24/7 support and growth potential.
- Why this job: Be the go-to tech guru and make a difference for clients in Central London.
- Qualifications: Experience in IT support and familiarity with Microsoft 365 and Windows Server.
The predicted salary is between 40000 - 45000 £ per year.
Telana Limited in the United Kingdom seeks a Technical Support Engineer to join our Managed Services Team.
You will provide comprehensive Tier 1–2 IT support, handling tickets from creation to resolution and may travel to customer sites in Central London for on-site cover.
You will be the main contact for clients, manage SLAs, and work with Microsoft 365, Power Platform, Intune, Entra ID, Windows Server, and on-prem Exchange.
A 24/7 service desk is operated and shift cover is available.
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24/7 MSP Technical Support Engineer in Preston employer: Telana Limited
Telana Limited is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth, we provide extensive training opportunities and support for career advancement, all while fostering a culture of teamwork and respect. Located in the vibrant heart of Central London, our team enjoys the unique advantage of working in a bustling city, with access to diverse clients and cutting-edge technology.
