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For Companies At a Glance
- Tasks: Manage and grow international client accounts while delivering top-notch service.
- Company: Join Teladoc Health, a global leader in virtual healthcare.
- Benefits: Enjoy flexible hybrid working, private medical insurance, and generous leave policies.
- Why this job: Make a real impact in the healthcare sector while developing your career.
- Qualifications: Experience in global healthcare and strong communication skills required.
- Other info: Be part of a diverse team focused on inclusivity and wellbeing.
The predicted salary is between 50000 - 55000 £ per year.
We're seeking a dynamic Global Account Manager to manage and grow a portfolio of international private medical insurers (IPMI) and multinational corporate clients. You'll build trusted relationships, drive value, and deliver high-quality service that supports client needs and Teladoc's continued growth.
Role & Responsibilities
- Manage and grow a portfolio of international insurers and corporate clients.
- Lead contract renewals in an organised, timely and commercially focused way.
- Ensure SLAs, performance targets and commercial obligations are met.
- Develop account plans, tracking financial performance and profitability.
- Present and demonstrate products, sharing market insights and developments.
- Produce clear, accurate and useful client reports.
- Work closely with internal teams to deliver effective client support.
- Handle day-to-day communications, resolving queries promptly.
- Identify opportunities to strengthen relationships and support business growth.
- Report regularly to the Director of Global Accounts on progress and risks.
Skills & Requirements
- Experience in global healthcare, IPMI, virtual care or similar client-facing environments.
- Proven ability to manage high-value contracts and grow accounts.
- Understanding of supporting clients across multiple regions.
- Strong commercial awareness of the healthcare/insurance sector.
- Excellent communication and presentation skills.
- Strong organisational and time-management abilities.
- Confidence working with data and reporting systems.
- Proficient in Microsoft Office; quick to learn new systems.
- Experience handling client escalations effectively.
- Able to work independently and collaboratively in a fast-paced environment.
Why Join Teladoc Health UK?
- A Great Place to Work Certified organisation focused on inclusivity and wellbeing.
- Flexible hybrid working.
- Comprehensive benefits including private medical insurance, pension, extended parental leave and EAP.
- Opportunities for development and contributing to meaningful virtual healthcare solutions.
Benefits
- Private medical insurance after probation
- 8% employer pension
- 25 days' annual leave plus public holidays
- Additional leave for parental, carer's and other life events
- Study leave, enhanced sick pay
- EAP (mental health, financial, legal)
- Training and development
- Cycle to Work & EV schemes
- Referral programme
- Company equipment
- Flu vaccinations
- Volunteering day
- Company events
About Teladoc Health
Teladoc Health is a global leader in virtual care, delivering millions of medical visits across 175 countries annually. Teladoc Health UK provides a market-leading suite of physical, mental and wellbeing services to private and public sector clients.
Equality & Diversity
We provide equal opportunities for all applicants and are committed to a diverse, inclusive workplace. We encourage applications from candidates of all backgrounds.
To Apply
If you feel you are a suitable candidate and would like to work for Teladoc Health, please do not hesitate to apply.
Global Account Manager in London employer: Teladoc Health
Contact Detail:
Teladoc Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and insurance sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and how you can add value as a Global Account Manager. Tailor your responses to show you’re the perfect fit!
✨Tip Number 3
Showcase your achievements! Be ready to discuss specific examples of how you've managed high-value contracts and grown accounts. Numbers speak volumes, so bring data to back up your claims.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Global Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Global Account Manager role. Highlight your experience in managing international clients and any relevant achievements in the healthcare or insurance sectors. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Be sure to mention your understanding of the global healthcare landscape and your ability to build strong client relationships.
Showcase Your Communication Skills: As a Global Account Manager, excellent communication is key. In your application, demonstrate your ability to convey complex information clearly. Whether it's through your CV, cover letter, or any additional documents, let us see your communication prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Teladoc Health!
How to prepare for a job interview at Teladoc Health
✨Know Your Clients
Before the interview, research the international private medical insurers and multinational corporate clients that Teladoc works with. Understanding their needs and challenges will help you demonstrate how you can add value to their accounts.
✨Showcase Your Communication Skills
As a Global Account Manager, excellent communication is key. Prepare to discuss examples of how you've effectively handled client escalations or presented complex information clearly. This will show your ability to build trusted relationships.
✨Be Data-Driven
Familiarise yourself with relevant data and reporting systems. Be ready to discuss how you've tracked financial performance and profitability in previous roles. Highlighting your confidence with data will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions about managing high-value contracts and growing accounts. Think of specific scenarios where you've successfully navigated challenges or identified opportunities for growth. This will showcase your strategic thinking and organisational skills.