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For Companies At a Glance
- Tasks: Manage and grow international client accounts while delivering top-notch service.
- Company: Join Teladoc Health, a global leader in virtual healthcare.
- Benefits: Enjoy flexible hybrid working, private medical insurance, and generous leave.
- Why this job: Make a real impact in the healthcare sector with a supportive team.
- Qualifications: Experience in global healthcare and strong communication skills required.
- Other info: Great opportunities for personal development and a diverse workplace.
The predicted salary is between 43000 - 58000 £ per year.
Salary: £50,000 – £55,000 per annum
Bonus: Linked to personal & business targets
Contract: Permanent, full-time
Hours: Mon–Fri, 9am–5:30pm (40 hours/week)
Work Mode: Hybrid – minimum 2 days/week in Brighton office
In Brief
We’re seeking a dynamic Global Account Manager to manage and grow a portfolio of international private medical insurers (IPMI) and multinational corporate clients. You’ll build trusted relationships, drive value, and deliver high-quality service that supports client needs and Teladoc’s continued growth.
Role & Responsibilities
- Manage and grow a portfolio of international insurers and corporate clients.
- Lead contract renewals in an organised, timely and commercially focused way.
- Ensure SLAs, performance targets and commercial obligations are met.
- Develop account plans, tracking financial performance and profitability.
- Present and demonstrate products, sharing market insights and developments.
- Produce clear, accurate and useful client reports.
- Work closely with internal teams to deliver effective client support.
- Handle day-to-day communications, resolving queries promptly.
- Identify opportunities to strengthen relationships and support business growth.
- Report regularly to the Director of Global Accounts on progress and risks.
Skills & Requirements
- Experience in global healthcare, IPMI, virtual care or similar client-facing environments.
- Proven ability to manage high-value contracts and grow accounts.
- Understanding of supporting clients across multiple regions.
- Strong commercial awareness of the healthcare/insurance sector.
- Excellent communication and presentation skills.
- Strong organisational and time-management abilities.
- Confidence working with data and reporting systems.
- Proficient in Microsoft Office; quick to learn new systems.
- Experience handling client escalations effectively.
- Able to work independently and collaboratively in a fast-paced environment.
Why Join Teladoc Health UK?
- A Great Place to Work Certified organisation focused on inclusivity and wellbeing.
- Flexible hybrid working.
- Comprehensive benefits including private medical insurance, pension, extended parental leave and EAP.
- Opportunities for development and contributing to meaningful virtual healthcare solutions.
Benefits
- Private medical insurance after probation
- 8% employer pension
- 25 days’ annual leave plus public holidays
- Additional leave for parental, carer’s and other life events
- Study leave, enhanced sick pay
- EAP (mental health, financial, legal)
- Training and development
- Cycle to Work & EV schemes
- Referral programme
- Company equipment
- Flu vaccinations
- Volunteering day
- Company events
About Teladoc Health
Teladoc Health is a global leader in virtual care, delivering millions of medical visits across 175 countries annually. Teladoc Health UK provides a market-leading suite of physical, mental and wellbeing services to private and public sector clients.
Equality & Diversity
We provide equal opportunities for all applicants and are committed to a diverse, inclusive workplace. We encourage applications from candidates of all backgrounds.
To Apply
If you feel you are a suitable candidate and would like to work for Teladoc Health, please do not hesitate to apply.
Global Account Manager employer: Teladoc Health
Contact Detail:
Teladoc Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Teladoc Health. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Global Account Manager.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Teladoc Health’s services and recent developments in the healthcare sector. Being able to discuss how your experience aligns with their needs will show you’re the right fit for managing those high-value contracts.
✨Tip Number 3
Practice your presentation skills! As a Global Account Manager, you’ll need to demonstrate products and share insights. Run through your pitch with friends or family to get comfortable and confident before the big day.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and genuinely interested in joining the team at Teladoc Health.
We think you need these skills to ace Global Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Global Account Manager role. Highlight your experience in managing high-value contracts and working with international clients, as these are key aspects of the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your understanding of the healthcare sector and how your skills align with the responsibilities listed in the job description. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to grow accounts and manage client relationships effectively. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Teladoc Health
✨Know Your Portfolio
Before the interview, make sure you thoroughly understand the types of international private medical insurers and corporate clients you'll be managing. Research their needs and challenges in the healthcare sector so you can speak confidently about how you can add value to their operations.
✨Showcase Your Communication Skills
As a Global Account Manager, excellent communication is key. Prepare to demonstrate your ability to present ideas clearly and effectively. You might even want to practice explaining complex concepts in simple terms, as this will show your potential employer that you can handle client communications with ease.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage high-value contracts. Think of specific examples from your past experiences where you've successfully handled client escalations or driven account growth. This will help you illustrate your capabilities in real-world situations.
✨Understand the Company Culture
Familiarise yourself with Teladoc Health's values and workplace culture. Be ready to discuss how your personal values align with theirs, especially regarding inclusivity and wellbeing. Showing that you fit into their culture can set you apart from other candidates.
