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For Companies At a Glance
- Tasks: Lead strategic planning and execution for our B2B healthcare business.
- Company: Join Teladoc Health, a global leader in virtual healthcare solutions.
- Benefits: Enjoy flexible hybrid work, private medical insurance, and generous leave policies.
- Why this job: Make a real impact on healthcare outcomes while thriving in a dynamic environment.
- Qualifications: Experience in strategy or commercial roles; strong analytical and communication skills required.
- Other info: Be part of a certified Great Place to Work with a commitment to inclusivity.
The predicted salary is between 51000 - 75000 £ per year.
In Brief
We’re looking for a strategic and operationally-minded Commercial Strategy Manager to support our business in accelerating growth across our B2B healthcare business. You will be a trusted partner responsible for improving the performance, alignment, and execution of our commercial team, spanning sales, marketing, product, and customer success.
This is a highly visible role at the intersection of strategy, execution, and operations, ideal for someone who thrives in fast-paced, mission-driven environments and has a passion for improving healthcare outcomes through innovative solutions.
Contract type: Permanent, full-time
Annual salary: £60,000-£75,000
Hours of work: Monday to Friday 9am – 5.30pm (30 minutes unpaid lunch), 40 hours /w
Reports to: Country Manager
Work mode: Hybrid of home and Brighton (a minimum number of days per week in office to be agreed) – we\’re in a modern office by the train station
Role and Responsibilities
Strategic Planning & Execution
- Lead the development and execution of commercial strategies, OKRs, and operating plans.
- Drive alignment across sales, marketing, and account management teams.
- Build dashboards and reporting systems to provide commercial leadership with timely insights.
Client engagement
- Work directly with clients to support new and existing relationships and support our growth
Operational Leadership
- Deliver special projects and strategic initiatives on behalf of the Country Manager.
- Oversee and improve commercial team operations, including forecasting, pipeline management, and team cadence.
- Optimise CRM usage (e.g., Salesforce) and commercial processes including territory planning, pipeline management, and sales forecasting.
- Create and streamline processes that increase team efficiency and scale.
Cross-Functional Collaboration
- Act as a liaison between commercial and other departments (e.g., finance, product, operations).
- Ensure effective communication, coordination, and accountability across teams.
- Build strong relationships across the UK team and internationally to help us advance our priorities.
Executive Support
- Prepare materials for executive meetings, board decks, and quarterly business reviews.
- Provide thought partnership and act as a sounding board to the Country Manager and commercial team on key decisions.
Qualifications:
- Experience in strategy, consulting, business operations, or a commercial function (e.g., sales, marketing, revenue operations).
- Strong project management and organisational skills.
- Strong analytical skills and fluency in Excel and BI tools.
- Excellent written and verbal communication skills; comfortable with executive-level briefings and presentations and client engagement.
- Excellent business acumen and understanding of commercial functions in a B2B context.
- Proven ability to influence and communicate with senior stakeholders including preparing high quality presentations.
- Comfortable navigating ambiguity and prioritising in a fast-paced environment.
- Bachelor’s degree in a relevant field (e.g., Business, Economics, Healthcare Management) or equivalent professional experience.
Preferred Skills:
- Familiarity with CRM and sales enablement tools (e.g., Salesforce, HubSpot).
- Experience in private sector healthcare, health tech or B2B technology.
Why join Teladoc Health UK?
- Be part of a Great Place to Work Certified organisation, committed to inclusivity and wellbeing.
- We are recognised as a Disability Confident Committed employer.
- Enjoy flexible hybrid/remote working within a supportive team environment.
- Access comprehensive benefits , including private medical insurance, pension contributions, extended parental leave, and an employee assistance programme.
- Engage in meaningful work , delivering impactful healthcare solutions to clients globally.
- Join a growing, innovative organisation at the forefront of virtual healthcare .
Our Employee Benefits include
- Private medical insurance after probation
- Pension fully funded by Teladoc Health at 8% of qualifying earnings
- 25 days’ annual leave plus public holidays (pro rata if part-time or fixed-term)
- Additional leave for parental, carer’s, compassionate, dependant, menopause and fertility support
- One week of study leave per year (pro rata)
- Extended sick pay
- Employee Assistance Programme (mental health, financial, and legal advice)
- Access to training and development opportunities
- Cycle to Work scheme
- Electric vehicle salary sacrifice scheme
- Employee referral programme
- Company laptop and equipment
- Free flu vaccinations
- One paid volunteering day per year
- Company events
- Any other benefits offered by Teladoc Health UK from time to time
About Teladoc Health
Teladoc Health is transforming how people access and experience healthcare. Recognised as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year. Being a NYSE listed company, Teladoc Health has experienced a continual growth in the last years reaching a revenue above $2.5B by leveraging its 2 decades of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans.
Teladoc Health UK delivers a market leading suite of virtual care products and services into the UK market. Our clientele covers both private and public sector healthcare markets. We provide an innovative whole of health solution, covering physical, mental and wellbeing services, and enable patients to conveniently access our services through customer focused technology solutions.
Teladoc Health UK | Virtual Health Solutions for Global Organisations
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Our Commitment to Equality and Diversity
Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do.
Commercial Strategy Manager employer: Teladoc Health UK
Contact Detail:
Teladoc Health UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Strategy Manager
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially B2B dynamics. Understanding the specific challenges and opportunities in this space will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in commercial strategy roles within healthcare. Attend industry events or webinars to connect with potential colleagues and gain insights into the role's expectations.
✨Tip Number 3
Prepare to discuss your experience with CRM tools like Salesforce. Be ready to share examples of how you've optimised processes or improved team efficiency using these systems.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you've used data to drive strategic decisions in previous roles. Highlight any relevant projects where your insights led to measurable outcomes.
We think you need these skills to ace Commercial Strategy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in strategy, consulting, and commercial functions. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving healthcare outcomes and your ability to thrive in fast-paced environments. Mention specific examples of how you've successfully led strategic initiatives in previous roles.
Highlight Analytical Skills: Emphasise your strong analytical skills and proficiency in Excel and BI tools. Provide examples of how you've used these skills to drive business decisions or improve processes in past positions.
Prepare for Executive Communication: Since the role involves preparing materials for executive meetings, ensure you demonstrate your excellent written and verbal communication skills. Consider including a brief example of a presentation or report you've created for senior stakeholders.
How to prepare for a job interview at Teladoc Health UK
✨Understand the Role
Make sure you have a clear understanding of the responsibilities and expectations of a Commercial Strategy Manager. Familiarise yourself with the key areas such as strategic planning, client engagement, and operational leadership, as these will likely be focal points during your interview.
✨Showcase Your Analytical Skills
Since strong analytical skills are crucial for this role, prepare to discuss your experience with data analysis and tools like Excel or BI software. Be ready to provide examples of how you've used data to drive decisions or improve processes in previous roles.
✨Prepare for Cross-Functional Scenarios
Given the emphasis on collaboration across departments, think of examples where you've successfully worked with different teams. Be prepared to discuss how you facilitated communication and alignment between sales, marketing, and other functions.
✨Demonstrate Your Passion for Healthcare
As this role is focused on improving healthcare outcomes, convey your enthusiasm for the industry. Share any relevant experiences or insights that highlight your commitment to making a positive impact in healthcare, especially in a B2B context.