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- Tasks: Manage and grow international healthcare accounts while delivering top-notch service.
- Company: Join Teladoc Health, a leader in virtual healthcare innovation.
- Benefits: Enjoy flexible working, private medical insurance, and generous leave policies.
- Why this job: Make a real impact in global healthcare while developing your career.
- Qualifications: Experience in healthcare or client-facing roles with strong communication skills.
- Other info: Be part of a diverse team committed to inclusivity and wellbeing.
The predicted salary is between 43000 - 58000 £ per year.
We’re seeking a dynamic Global Account Manager to join our team, managing and growing a portfolio of large, market-leading international private medical insurers (IPMI) and multinational corporate clients. You’ll build trusted relationships, drive value, and deliver consistent, high-quality service that supports client needs while enabling Teladoc’s continued growth in the virtual care sector.
Contract type: Permanent, full-time
Annual salary: £50,000-£55,000
Annual bonus: subject to personal and business targets
Hours of work: Monday to Friday 9am - 5.30pm (30 minutes unpaid lunch), 40 hours /w
Work mode: Hybrid of home and Brighton (a minimum of 2 days per week in office)
Role and Responsibilities:
- Manage and grow a portfolio of large international private medical insurers and multinational corporate clients.
- Working with the key client and Teladoc stakeholders to manage and execute on renewals of all contracts in an organised, timely and commercially driven way.
- Ensure client SLAs, performance targets and commercial obligations are met.
- Develop clear account plans, tracking client financial performance and profitability.
- Present and demonstrate our products and services, keeping clients informed on market trends and healthcare developments.
- Produce and present high-quality client reports, ensuring they are clear, accurate and useful.
- Work closely with internal teams to deliver timely, effective support to clients.
- Manage day-to-day client communications, addressing queries and resolving issues promptly.
- Identify opportunities to enhance client relationships, delivering value and supporting business growth.
- Report regularly to the Director of Global Accounts on progress, opportunities, and risks for each account.
Skills and Key Requirements:
- Experience delivering effective results within a global healthcare environment, including but not limited to international private medical insurance, virtual care delivery or the pharmaceutical sector or similar environments.
- Experience working with international private medical insurance, virtual health or similar client-facing environments.
- Proven track record of managing high-value contracts and growing corporate accounts.
- Knowledge of supporting clients across multiple regions and understanding their unique challenges.
- Strong commercial awareness and understanding of the insurance or healthcare industry.
- Excellent communication and presentation skills.
- Strong organisational and time management skills, with the ability to manage multiple priorities.
- Confidence working with data and reporting.
- Proficiency with Microsoft Office and the ability to learn new systems quickly.
- Experience managing client escalations and problem-solving effectively.
- Ability to work independently and collaboratively in a fast-paced environment.
Why join Teladoc Health UK?
- Be part of a Great Place to Work Certified organisation, committed to inclusivity and wellbeing.
- Enjoy flexible hybrid/remote working within a supportive team environment.
- Access comprehensive benefits, including private medical insurance, pension contributions, extended parental leave, and an employee assistance programme.
- Engage in meaningful work, delivering impactful healthcare solutions to clients globally.
- Join a growing, innovative organisation at the forefront of virtual healthcare.
Our Employee Benefits include:
- Private medical insurance after probation
- Pension fully funded by Teladoc Health at 8% of qualifying earnings
- 25 days’ annual leave plus public holidays (pro rata if part-time or fixed-term)
- Additional leave for parental, carer’s, compassionate, dependant, menopause and fertility support
- One week of study leave per year (pro rata)
- Extended sick pay
- Employee Assistance Programme (mental health, financial, and legal advice)
- Access to training and development opportunities
- Cycle to Work scheme
- Electric vehicle salary sacrifice scheme
- Employee referral programme
- Company laptop and equipment
- Free flu vaccinations
- One paid volunteering day per year
- Company events
- Any other benefits offered by Teladoc Health UK from time to time
About Teladoc Health:
Teladoc Health is transforming how people access and experience healthcare. Recognised as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year. Being a NYSE listed company, Teladoc Health has experienced continual growth in the last years reaching a revenue above $2.5B by leveraging its 2 decades of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans.
Teladoc Health UK delivers a market leading suite of virtual care products and services into the UK market. Our clientele covers both private and public sector healthcare markets. We provide an innovative whole of health solution, covering physical, mental and wellbeing services, and enable patients to conveniently access our services through customer focused technology solutions.
Our Commitment to Equality and Diversity:
Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Teladoc Health UK.
Global Account Manager - Hybrid - Healthcare in Brighton employer: Teladoc Health UK
Contact Detail:
Teladoc Health UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Account Manager - Hybrid - Healthcare in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and insurance sectors on LinkedIn. Join relevant groups, attend webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Teladoc Health and understand their products and services. Be ready to discuss how your experience aligns with their needs, especially in managing international private medical insurers. Practice common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It shows you’re genuinely interested and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really want to be part of the Teladoc team. Let’s get you that Global Account Manager role!
We think you need these skills to ace Global Account Manager - Hybrid - Healthcare in Brighton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Account Manager role. Highlight your experience in managing international clients and any relevant achievements in the healthcare sector. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and don’t shy away from sharing examples of how you've effectively managed client relationships in the past.
Highlight Your Organisational Skills: As a Global Account Manager, you'll need to juggle multiple priorities. Make sure to mention any tools or methods you use to stay organised and manage your time effectively. We love seeing candidates who can handle a fast-paced environment with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're genuinely interested in joining our team at Teladoc Health UK!
How to prepare for a job interview at Teladoc Health UK
✨Know Your Clients
Before the interview, research the international private medical insurers and multinational corporate clients that Teladoc works with. Understanding their unique challenges and needs will help you demonstrate your ability to manage and grow these accounts effectively.
✨Showcase Your Experience
Be ready to discuss your previous experience in the healthcare sector, especially in managing high-value contracts. Prepare specific examples of how you've driven results and built strong client relationships in similar environments.
✨Prepare for Scenario Questions
Expect questions about how you would handle client escalations or resolve issues. Think of real-life scenarios where you successfully navigated challenges and be prepared to share those stories during the interview.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to prepare a short presentation on a relevant topic to showcase your presentation skills and knowledge of market trends.