Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead shifts, ensure safety, and deliver excellent customer service at our vibrant sports centres.
- Company: Join ELA Active Ltd, a supportive and professional leisure organisation focused on growth.
- Benefits: Enjoy free access to facilities, ongoing training, and a fantastic staff benefits package.
- Why this job: Step up your career in a dynamic environment with real opportunities for progression.
- Qualifications: Strong communication skills and a proactive, customer-focused approach are essential.
- Other info: Be part of a team that prioritises wellbeing and celebrates talent.
The predicted salary is between 24000 - 36000 £ per year.
Are you ready to take the next step in your leisure career? ELA Active Ltd is seeking a committed and motivated Shift Leader to join our team. This is an exciting opportunity to be part of a professional and supportive environment, with a strong emphasis on development, training, and career progression. Working across our busy and vibrant sports centres, you will play a crucial role in ensuring the smooth and safe daily operation of our facilities.
Why ELA Active? At ELA Active, we don’t just run high-quality sports facilities—we grow leaders. You’ll be part of a dynamic organisation where ongoing training, career development, and employee wellbeing are central to what we do. Whether you’re already experienced or ready to step up, we’ll give you the support you need to progress into Duty Manager roles and beyond.
Key responsibilities:
- Lead and supervise shifts, ensuring the safety, cleanliness, and efficiency of centre operations.
- Oversee poolside supervision and lifeguard teams, maintaining the highest safety standards.
- Deliver excellent customer service and support front-line staff.
- Open and close the centre, acting as a keyholder and point of contact.
- Support group bookings, events, and community activities.
- Assist with training new team members and maintain a positive team environment.
- Be prepared to step into Duty Manager responsibilities when required.
Requirements:
- RLSS National Pool Lifeguard Qualification.
- A proactive and customer-focused approach.
- Strong communication and leadership skills.
- Willingness to undertake further training, including First Aid at Work.
- Commitment to attending a 2-hour training session monthly (paid additionally).
What we offer:
- Full training and ongoing professional development.
- Free use of sports centre facilities.
- On-site parking.
- A collaborative, inclusive team culture.
If you are enthusiastic, reliable, and eager to grow within a professional sports and leisure environment, we would be delighted to hear from you.
Please note that due to the high volume of applications we receive for certain roles, we reserve the right to close this vacancy prior to the advertised closing date if a sufficient number of suitable applications are received.
ELA staff benefits include:
- Reduced contact time to enable professional development.
- EAP with access to counselling & physiotherapy.
- Paid annual family day.
- Cycle to work & electric car lease schemes.
- Enhanced parental leave.
- Ticket ballots for high profile events.
- Generous annual leave allowance for support staff.
- Discounted gym membership for all staff.
Our Trust is committed to equal opportunities, to safeguarding and the promotion of the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment and undergo the appropriate checks. All positions within the Trust are subject to enhanced DBS checks and satisfactory references along with a Certificate of Good Conduct if applicable.
Only applications submitted using the ELA application form will be accepted. Visits to ELA Active are welcome.
Shift Leader – ELA Active Ltd employer: Tela
Contact Detail:
Tela Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader – ELA Active Ltd
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ELA Active Ltd. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Shift Leader role.
✨Tip Number 3
Dress the part! Make sure you look professional and presentable for your interview. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Shift Leader – ELA Active Ltd
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the opportunity to grow and lead within our vibrant sports centres.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Shift Leader role. We love seeing candidates who take the time to connect their background with what we do at ELA Active—this shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications are easy to spot. This helps us quickly see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our amazing benefits while you’re there.
How to prepare for a job interview at Tela
✨Know Your Stuff
Before the interview, make sure you understand ELA Active's mission and values. Familiarise yourself with their commitment to staff development and community engagement. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your proactive approach and how you ensure safety and efficiency.
✨Customer Service is Key
ELA Active places a strong emphasis on excellent customer service. Be ready to discuss how you’ve provided outstanding service in previous roles. Think of specific instances where you went above and beyond to meet customer needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team culture, or how they support career progression. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
