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- Tasks: Ensure safety as a lifeguard and support daily operations at our leisure centres.
- Company: Join ELA Active Ltd, a vibrant team dedicated to high-quality leisure services.
- Benefits: Enjoy flexible hours, holiday pay, free parking, and ongoing training opportunities.
- Why this job: Make a positive impact while gaining valuable experience in a fun environment.
- Qualifications: Must have strong communication skills and a proactive, customer-focused approach.
- Other info: Great career development opportunities and a supportive team culture await you!
The predicted salary is between 11 - 16 £ per hour.
Are you looking for flexible work in a busy and rewarding leisure environment? ELA Active Ltd is seeking enthusiastic and reliable Casual Leisure Assistants (Lifeguards) to join our team across our sports centres in Cambridgeshire. This role offers flexible working hours and is ideal for individuals who enjoy working with the public while helping to deliver safe, high-quality leisure services.
Working under the guidance of the Duty Manager and Shift Leader, you will support the smooth day-to-day operation of the centre, ensuring customers enjoy a safe, clean, and welcoming environment. The role includes lifeguarding duties, along with general leisure assistant responsibilities.
Key responsibilities:- Providing excellent customer service, responding positively and professionally to customer enquiries
- Supporting the Duty Manager and Shift Leader with the day-to-day operation of the centre
- Lifeguarding swimming pool activities, ensuring the safety and wellbeing of all pool users in line with RLSS guidance and ELA Active procedures
- Preventing accidents and responding effectively to emergency situations in accordance with the centre’s Normal Operating Procedures (NOPs) and Emergency Action Plans (EAPs)
- Ensuring facilities are clean, safe, and ready for use, including poolside areas
- Carrying out equipment set-ups and takedowns for activities and events
- Conducting routine facility checks and reporting faults or hazards promptly
- Undertaking cleaning duties in line with agreed schedules
- Supporting centre operations during busy periods, events, and community activities
- Following health and safety, safeguarding, and operational procedures at all times
- RLSS National Pool Lifeguard Qualification (NPLQ)
- A proactive, customer-focused approach
- Strong communication skills and the ability to work effectively with colleagues and customers
- The ability to work independently and follow operational procedures
- Willingness to undertake further training, including First Aid and Pool Plant training as required
- Flexibility to work evenings, weekends, and at short notice, in line with centre opening hours
- Full induction and ongoing training provided
- Monthly paid 2-hour staff training sessions
- Opportunities to develop skills and work across multiple ELA Active sites
- Ongoing support to maintain NPLQ and other relevant qualifications
- Flexible casual working hours
- Holiday pay paid at 12.07% per hour worked
- Free on-site parking
- A supportive, inclusive, and professional team environment
If you are enthusiastic, reliable, and committed to delivering safe and positive leisure experiences, we would be delighted to hear from you.
Please note that due to the high volume of applications we receive for certain roles, we reserve the right to close this vacancy prior to the advertised closing date if a sufficient number of suitable applications are received.
Leisure Assistant (Lifeguard) – ELA Active Ltd employer: Tela
Contact Detail:
Tela Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant (Lifeguard) – ELA Active Ltd
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ELA Active. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Leisure Assistant. Confidence is key!
✨Tip Number 3
Show off your personality! ELA Active is looking for enthusiastic and reliable individuals. Don’t be afraid to let your passion for leisure services shine through during the interview. Be yourself and let them see why you’d be a great fit!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Leisure Assistant (Lifeguard) – ELA Active Ltd
Some tips for your application 🫡
Be Enthusiastic!: Show your passion for leisure and customer service in your application. We want to see that you're excited about the role and ready to contribute to a positive environment!
Follow the Application Process: Make sure to use the ELA application form as specified in the job description. We won't accept CVs, so stick to the guidelines to ensure your application is considered.
Highlight Relevant Experience: If you've got any lifeguarding or customer service experience, make it shine! We love seeing how your background aligns with our needs, so don’t hold back on those details.
Check Your Details: Before hitting send, double-check your application for any typos or missing information. A polished application shows us you care about the role and are serious about joining our team!
How to prepare for a job interview at Tela
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Leisure Assistant (Lifeguard). Familiarise yourself with lifeguarding procedures, customer service expectations, and the importance of health and safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Enthusiasm
ELA Active is looking for enthusiastic individuals who enjoy working with the public. During your interview, express your passion for leisure services and your commitment to providing a safe and enjoyable environment for customers. Share any relevant experiences that highlight your enthusiasm and dedication.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think about past experiences where you've had to respond to challenging situations, especially in a customer service or lifeguarding context. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team culture, training opportunities, and what a typical day looks like at ELA Active. This not only shows your interest in the position but also helps you determine if the role is the right fit for you.
