At a Glance
- Tasks: Validate usage and pricing, generate invoices, and handle customer billing queries.
- Company: Join Tela Technology, a rapidly evolving company with a commitment to exceptional service.
- Benefits: Hybrid work model, competitive salary, and a focus on professional growth.
- Why this job: Make a real impact on revenue and customer trust in a dynamic environment.
- Qualifications: Minimum two years' experience in billing and advanced Excel skills required.
- Other info: Equal Opportunities employer encouraging diverse applications.
The predicted salary is between 28800 - 48000 £ per year.
We’re looking for an experienced Billing Administrator who spots what others miss, takes ownership of their work, and values accuracy and accountability. Sitting at the heart of the billing operation, you’ll have real responsibility and visibility, with your work directly impacting revenue and customer trust.
Key Responsibilities:
- Validating usage, pricing, and contract terms
- Reconciling usage data, CDRs, and revenue
- Invoice generation and processing
- Handling customer billing queries efficiently and professionally
- Collaborating with internal teams to resolve issues and improve processes
- Ensuring internal billing procedures are consistently followed
This is a hybrid role, which (once onboarding training has been completed) will be based in our Warrington office 3 days per week, working from home 2 days per week.
The successful candidate:
- Minimum of two years’ experience in a billing role
- Experience working with a billing platform
Skills & Attributes:
- Advanced Excel skills (VLOOKUPs, pivot tables, data validation)
- Clear, professional communication with a customer-focused mindset
- Strong sense of ownership and accountability
- Detail-oriented, proactive, and solutions-driven
- Enjoy working for a growing and rapidly evolving company
Tela Technology are proud to be an Equal Opportunities employer. We encourage applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief.
Billing Administrator in Warrington employer: Tela Technology
Contact Detail:
Tela Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Administrator in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the billing and finance sectors. We all know that sometimes it’s not just what you know, but who you know. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for those interviews by brushing up on your Excel skills. Since advanced Excel is a must-have for this role, we suggest practising VLOOKUPs and pivot tables. Show them you’re the detail-oriented whiz they need!
✨Tip Number 3
When you get that interview, don’t just talk about your experience—share specific examples of how you’ve improved processes or resolved billing issues in the past. We want to see that ownership and accountability shine through!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make it happen!
We think you need these skills to ace Billing Administrator in Warrington
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous billing experience in your application. We want to see how you've tackled similar challenges and what you've learned along the way. Don’t be shy about sharing specific examples!
Be Detail-Oriented: Since accuracy is key in this role, pay close attention to the details in your application. Double-check for any typos or errors, and ensure that your skills align with what we’re looking for. It shows us you take pride in your work!
Communicate Clearly: Your written communication should reflect the professional tone we value at StudySmarter. Keep it clear and concise, and don’t forget to showcase your customer-focused mindset. We love candidates who can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at Tela Technology
✨Know Your Numbers
As a Billing Administrator, you'll need to demonstrate your proficiency with numbers. Brush up on your Excel skills, especially VLOOKUPs and pivot tables, as these will likely come up in the interview. Be prepared to discuss how you've used these tools in previous roles to manage billing processes.
✨Showcase Your Attention to Detail
This role requires a keen eye for detail. During the interview, share specific examples of how you've caught errors or discrepancies in billing before they became issues. Highlight your proactive approach to ensuring accuracy in your work.
✨Communicate Clearly and Professionally
Since you'll be handling customer billing queries, it's crucial to convey your communication skills. Practice articulating your thoughts clearly and professionally. You might even role-play common billing scenarios to show how you would handle customer interactions effectively.
✨Demonstrate Ownership and Accountability
The company values individuals who take ownership of their work. Prepare to discuss instances where you've taken responsibility for a project or resolved a billing issue independently. This will show that you align with their commitment to exceptional service and accountability.