At a Glance
- Tasks: Lead technical service delivery and resolve complex issues using Cisco solutions.
- Company: Join Networkology, a leader in mission-critical projects.
- Benefits: Permanent role with competitive salary and opportunities for growth.
- Other info: Dynamic environment with a focus on collaboration and innovation.
- Why this job: Make a real impact while working with major industry players.
- Qualifications: DV Clearance and Cisco CCNA or CCNP preferred.
The predicted salary is between 36000 - 60000 £ per year.
Location: Farnborough, Hampshire
Clearance Required: SC
About the Role
We are seeking an experienced SC Network Engineer with a strong background in incident management and operational support to join a high-performing team delivering mission-critical services across MOD and secure defence environments.
This role is heavily focused on network stability, incident response, and service continuity within highly secure, classified environments. You will play a key role in identifying, managing, and resolving high-impact network incidents, ensuring minimal disruption to critical operations.
Working within a fast-paced, security-cleared environment, you will collaborate with technical teams and defence stakeholders to maintain and improve the resilience of complex Cisco-based infrastructure.
Key Responsibilities
- Act as a key escalation point for Major Incident Management (MIM) across secure network environments
- Provide Level 2 / Level 3 support for critical network incidents, driving issues through to full resolution
- Lead and support incident triage, root cause analysis (RCA), and post-incident reviews
- Monitor network performance and proactively identify risks to service availability
- Work closely with Service Management teams to ensure SLA adherence and incident reporting
- Support and maintain Cisco network infrastructure (routing, switching, SD‑WAN, ACI where applicable)
- Implement fixes, workarounds, and permanent solutions to prevent repeat incidents
- Contribute to runbooks, knowledge base articles, and operational documentation
- Participate in on‑call rota and out-of-hours incident response
- Ensure all activities align with MOD security policies and operational standards
- Active Security Clearance – mandatory
- Proven experience in incident management / BAU support within secure or defence environments
- Strong hands‑on experience with Cisco networking (routing & switching essential)
- Experience operating within ITIL‑aligned service environments (incident, problem, change)
- Strong troubleshooting capability across protocols such as BGP, OSPF, EIGRP, VLANs, STP
- Experience conducting root cause analysis and producing incident reports
- Ability to remain composed and effective in high‑pressure, high‑severity incident scenarios
- Strong stakeholder communication skills, particularly during live incidents
- Experience working with Cisco SD‑WAN or ACI environments
- Exposure to network monitoring tools (SolarWinds, PRTG, etc.)
- Automation/scripting (Python, Ansible) for operational efficiency
- Knowledge of network security and secure architecture principles
- Higher‑level Cisco certifications (CCNP/CCIE)
- 25 days annual leave + bank holidays
- Ongoing professional development and training
How to Apply
Due to the sensitive nature of this role, only candidates with active SC clearance will be considered. Sponsorship is not available.
Please submit your CV along with a brief overview of your experience in incident management / operational network support, and confirmation of your clearance status.
Network Engineer in Farnborough employer: Tektora
At Networkology, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. With a focus on professional growth, we offer extensive training opportunities and the chance to work on mission-critical projects alongside industry leaders, all within a secure UK-based facility. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and career development.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer in Farnborough
✨Tip Number 1
Network with industry professionals! Attend meetups or online forums related to networking and security. This way, we can get insights into job openings and even get referrals.
✨Tip Number 2
Prepare for technical interviews by brushing up on your Cisco knowledge. We should practice common scenarios and troubleshooting techniques that might come up during the interview process.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, we can share specific examples of how we've tackled complex technical issues in the past. This will highlight our methodical approach.
✨Tip Number 4
Apply through our website! It’s a great way to ensure your application gets noticed. Plus, we can keep track of our applications and follow up easily.
We think you need these skills to ace Network Engineer in Farnborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Cisco solutions and any relevant certifications like CCNA or CCNP. We want to see how your skills align with the role, so don’t be shy about showcasing your networking and security expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Network Engineer role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch in applications.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, especially when it comes to technical details. Avoid jargon unless it’s necessary, and make sure your key achievements stand out!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tektora
✨Know Your Cisco Stuff
Make sure you brush up on your Cisco knowledge, especially if you have CCNA or CCNP certifications. Be ready to discuss specific Cisco solutions you've worked with and how you've used them to solve complex issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical incidents, particularly in Networking, Security, or Data Centre environments. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your methodical approach.
✨Communicate Clearly
Since strong communication is key for this role, practice explaining technical concepts in simple terms. Think about how you would update stakeholders on a complex issue and be ready to demonstrate your ability to engage with non-technical team members.
✨Prepare for Team Dynamics
Networkology values collaboration, so be prepared to discuss how you've built relationships with customer operations teams in the past. Think of examples where you’ve shared knowledge or created documentation that helped your team succeed.
