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For Companies At a Glance
- Tasks: Lead delivery teams and ensure smooth collaboration between clients and engineers.
- Company: Join a large international organisation with a focus on innovation.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact in a strategic role post major platform launch.
- Qualifications: Strong communication skills and experience in stakeholder management.
- Other info: Dynamic environment with the chance to influence delivery practices.
The predicted salary is between 48000 - 72000 £ per year.
You will act as the primary onshore delivery lead, representing the offshore delivery teams and ensuring smooth, effective collaboration between client stakeholders and engineering teams. A highly influential role requiring strong communication, escalation management, and delivery oversight across a complex, regulated enterprise environment.
Main Responsibilities:
- Act as the primary onshore delivery representative.
- Manage client’s expectations and perceived delivery performance.
- Serve as an escalation point of contact, responding and routing issues appropriately.
- Build and maintain strong working relationships with client stakeholders.
- Navigate a complex organisational structure to identify ownership and decision makers.
- Bridge communication between client stakeholders and offshore delivery teams.
- Ensure offshore teams receive clear, timely, and accurate context and requirements.
- Support dependency management and issue resolution across delivery teams.
- Provide guidance and consultation on good delivery practices where possible.
- Help smooth communication during high-pressure or challenging delivery periods.
Must Have Skills:
- Extensive stakeholder management in complex organisations.
- Experience overseeing multiple delivery teams.
- Ability to operate effectively in regulated, enterprise environments.
- Strong escalation handling and communication skills.
Nice to Have Skills:
- Experience in lottery, gaming, or regulated industries.
- Experience working with distributed/offshore teams.
- Empathetic approach to difficulties and challenges the client faces.
- Transformation experience and ability to recommend/pursue better practices.
Work Terms: Standard UK business hours. Hybrid 2-3 days a week in Watford.
Delivery Lead in Watford employer: TEKsystems
Contact Detail:
TEKsystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Lead in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in delivery roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to stakeholder management and delivery oversight. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience with offshore teams during interviews. Share specific examples of how you’ve navigated complex organisational structures and managed client expectations effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Delivery Lead in Watford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in stakeholder management and delivery oversight. We want to see how your skills align with the role of Delivery Lead, so don’t hold back on showcasing your relevant achievements!
Showcase Communication Skills: Since this role is all about effective communication, be sure to demonstrate your strong communication skills in your written application. Use clear and concise language, and maybe even share examples of how you've successfully navigated complex organisational structures in the past.
Highlight Relevant Experience: Don’t forget to mention any experience you have in regulated environments or with offshore teams. We’re looking for someone who can bridge the gap between client stakeholders and delivery teams, so make that experience shine in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at TEKsystems
✨Know Your Stakeholders
Before the interview, research the key stakeholders you might be working with. Understand their roles and how they fit into the organisation. This will help you demonstrate your ability to build strong relationships and manage expectations effectively.
✨Showcase Your Communication Skills
Prepare examples that highlight your strong communication abilities. Think of situations where you successfully navigated complex issues or escalated problems. Be ready to discuss how you can bridge the gap between client stakeholders and offshore teams.
✨Demonstrate Delivery Oversight Experience
Be prepared to talk about your experience overseeing multiple delivery teams. Share specific instances where you managed dependencies and resolved issues, especially in regulated environments. This will show your capability in handling high-pressure situations.
✨Emphasise Your Empathy
In your responses, convey an empathetic approach to challenges faced by clients. Discuss how you’ve supported teams during tough times and how you can bring that understanding to the role. This will resonate well with the interviewers looking for a collaborative leader.
