At a Glance
- Tasks: Lead the development of a proactive resilience product to prevent tech disruptions.
- Company: Join a dynamic team at a leading financial services firm.
- Benefits: Competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and continuous improvement.
- Why this job: Make a real impact by enhancing operational resilience in technology.
- Qualifications: Experience in product ownership and a strong grasp of operational resilience principles.
The predicted salary is between 50000 - 65000 £ per year.
Own and evolve a Proactive Resilience product/capability that anticipates, prevents, and mitigates technology and service disruption. You'll translate resilience outcomes (availability, recoverability, performance, operational readiness) into a clear product roadmap, measurable value, and repeatable adoption across platforms and teams.
Key responsibilities include:
- Product strategy & roadmap - Define product vision, target users and a prioritised roadmap aligned to business services. Maintain a clear backlog of resilience features.
- Outcome-driven delivery - Set OKRs/KPIs for proactive resilience. Maintain a Community of Practice to surface potential resilience improvements, maintained and prioritised via a backlog.
- Resilience-by-design - Embed resilience enhancements into SDLC and change processes (non-functional requirements, release readiness, operational acceptance). Champion practices such as chaos engineering, game days, fault injection, capacity and performance testing, and DR readiness.
- Observability & insights - Partner with monitoring/observability teams to improve telemetry, alert quality, and actionable dashboards. Use data to identify systemic risks, recurring failure modes, and top offenders across services.
- Automation & operational excellence - Prioritise automation for detection, triage, and remediation.
- Stakeholder management - Align engineering, operations, architecture, risk, and business stakeholders on resilience priorities. Communicate progress and risk clearly to senior leadership; manage dependencies and delivery risks.
- Governance & controls - Ensure the product supports relevant operational resilience expectations (e.g., impact tolerances, testing evidence, auditability). Maintain documentation, controls evidence, and reporting suitable for risk and assurance audiences.
Required experience & skills:
- Product ownership/management experience in platform, SRE or operational resilience domains.
- Strong understanding of operational resilience, SRE principles (SLO/SLI), incident/problem management, and service management.
- Understanding of resilience patterns (redundancy, graceful degradation) and DR/BCP concepts (RTO/RPO), high availability, and dependency management.
- Data-driven decision-making: ability to use incident, change, and telemetry data to prioritise.
- Agile delivery expertise (Scrum/Kanban), backlog management, and stakeholder communication.
Desirable:
- Familiarity with resilience patterns and platform engineering. Experience running game days/chaos experiments and translating findings into engineering work.
- Financial services experience and comfort working with risk, compliance, and audit partners.
Skills:
- Product Ownership
- Product Management
- Operational Resilience
- Technology
- Disaster Recovery
- Resilience
- Proactive Resilience
- Product Roadmapping
- SRE Principles
- SLO/SLI
- Incident management
- Problem management
- Service management
- DR/BCP
- RTO/RPO
- Dependency Management
Product Owner - Operational Resilience in Sheffield employer: Teksystems
At TEKsystems, we pride ourselves on fostering a dynamic work environment that champions innovation and collaboration. As a Product Owner in Operational Resilience based in Sheffield, you'll benefit from a culture that prioritises employee growth through continuous learning opportunities and a commitment to operational excellence. Our focus on proactive resilience not only enhances your professional skills but also contributes to meaningful outcomes that impact the broader community.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Operational Resilience in Sheffield
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the operational resilience space. Attend meetups, webinars, or even just grab a coffee with someone in the industry. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your experience with product ownership and operational resilience. This is your chance to showcase your understanding of SRE principles and disaster recovery concepts in a way that stands out.
✨Tip Number 3
Prepare for interviews by diving deep into the company’s resilience practices. Research their current products and think about how you can contribute to their roadmap. Bring your ideas to the table and demonstrate your proactive approach to resilience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Product Owner - Operational Resilience in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operational resilience and product ownership. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant projects!
Showcase Your Data Skills:Since data-driven decision-making is key for this role, include examples of how you've used data to drive product improvements or manage risks. We love seeing numbers and outcomes that demonstrate your impact!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your achievements and experiences quickly.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Teksystems
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the Proactive Resilience product and its key features. Be ready to discuss how you would define the product vision and roadmap, and think about specific examples of resilience patterns you've worked with.
✨Showcase Your Data-Driven Mindset
Prepare to talk about how you've used data in past roles to drive decision-making. Bring examples of how you've set OKRs/KPIs for resilience initiatives and how you’ve used telemetry data to identify risks or improve service performance.
✨Demonstrate Stakeholder Management Skills
Think of instances where you've successfully aligned various stakeholders on a project. Be ready to explain how you communicated progress and managed dependencies, especially in high-pressure situations related to operational resilience.
✨Familiarise Yourself with Agile Methodologies
Brush up on your knowledge of Agile delivery, particularly Scrum and Kanban. Be prepared to discuss how you've managed backlogs and delivered features iteratively, as this will be crucial for the role of Product Owner.
