At a Glance
- Tasks: Provide advanced operational support for Microsoft 365 and resolve complex escalations.
- Company: Global technology consulting firm with a focus on innovation.
- Benefits: Competitive weekly rates and contract position.
- Why this job: Join a dynamic team and tackle exciting challenges in Microsoft 365.
- Qualifications: 5-8+ years of Microsoft 365 support experience and PowerShell proficiency.
- Other info: Opportunity to work in regulated environments and enhance your skills.
The predicted salary is between 48000 - 72000 Β£ per year.
A global technology consulting firm is seeking an M365 Copilot SME to provide advanced operational support for Microsoft 365. This role involves resolving complex escalations, conducting root cause analysis, and utilizing advanced monitoring tools.
The ideal candidate will have 5-8+ years of experience in Microsoft 365 support, proficiency in PowerShell, and experience working in regulated environments.
The position offers a contract with competitive weekly rates.
M365 Copilot SME: Enterprise Incident & Automation Lead in Sheffield employer: TEKsystems
Contact Detail:
TEKsystems Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land M365 Copilot SME: Enterprise Incident & Automation Lead in Sheffield
β¨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Microsoft 365. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with Microsoft 365, PowerShell, and any automation projects you've tackled. This will set you apart during interviews.
β¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses, especially around complex escalations and root cause analysis. Confidence is key!
β¨Tip Number 4
Donβt forget to apply through our website! Weβve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace M365 Copilot SME: Enterprise Incident & Automation Lead in Sheffield
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and PowerShell. We want to see how your skills match the job description, so donβt be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the M365 Copilot SME role. Share specific examples of how you've tackled complex escalations or conducted root cause analysis in the past.
Showcase Your Problem-Solving Skills: Since this role involves resolving complex issues, make sure to highlight your problem-solving abilities in your application. We love candidates who can think critically and come up with innovative solutions!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates during the process!
How to prepare for a job interview at TEKsystems
β¨Know Your M365 Inside Out
Make sure you brush up on your Microsoft 365 knowledge, especially around Copilot features. Be ready to discuss how you've resolved complex escalations in the past and share specific examples of root cause analysis you've conducted.
β¨Show Off Your PowerShell Skills
Since proficiency in PowerShell is a must, prepare to demonstrate your scripting skills. Think of scenarios where you've used PowerShell to automate tasks or troubleshoot issues, and be ready to explain your thought process.
β¨Understand Regulated Environments
Familiarise yourself with the compliance and regulatory standards relevant to the role. Be prepared to discuss how you've navigated these environments in your previous roles and how it impacts operational support.
β¨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to incident management and automation. This shows your genuine interest in the role and helps you gauge if the company aligns with your career goals.