TEKsystems in London is seeking a Head of ITSM to lead the organisation's IT service delivery, implementing strategies across ServiceNow and Jira to drive incident, change, problem management and service requests.
You will partner with senior stakeholders and technology teams to build high-performing teams, manage vendor relationships, and monitor KPIs and SLAs to ensure continuous improvement in a complex enterprise environment.
#J-18808-Ljbffr