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- Tasks: Support contractors through the onboarding process and ensure compliance with all requirements.
- Company: Join Allegis Group, the largest privately-owned staffing company globally.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Dynamic team atmosphere with ongoing training and development opportunities.
- Why this job: Be the key contact for contractors and make their onboarding experience seamless.
- Qualifications: Strong communication skills and a customer-focused attitude are essential.
The predicted salary is between 25000 - 32000 £ per year.
Company Overview: Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises. With staffing at the core of what we know best, we understand how important people are to any business, therefore at Allegis Group we invest in the training and development of our people, offering continuous opportunity to those who earn the right.
Role Outline: Onboarding Associates provide the highest level of customer service to our contractors, Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Client onboarding requirements are fully completed for all candidates before starting their assignment. Onboarding Associates execute a range of background checks, liaising with third parties to ensure completion in a timely manner. They manage and resolve any discrepancies identified during the onboarding process. The Onboarding Associate reports directly to the Onboarding Manager.
Core Responsibilities:
- Completion of candidate background checks including but not limited to, referencing, criminal, education, employment and credit checks
- Adhere to Client and internal onboarding requirements
- Issue contracts to candidates in line with internal and client procedures
- Audit and administration of provided documents to ensure they meet internal policies
- Conduct checks on limited companies in preparation to issuing contracts
- Conduct peer to peer audits on compliance packs
- Attend periodical internal training sessions on compliance matters and legislation
- Management of onboarding cases through a workflow tool
- Delivers a high level of customer service to both internal and external customers
- Responsible for the updating of contractor onboarding status to Sales partners and online portal
- Responsible for data entry, validation of data and integrity for all information entered into key systems
- Develops strong relationships with peers in other departments and Sales partners to support the strategic aims of the business
- Advises consultants and contractors on policies, compliance, and any other information that affects the business and/or the individual
- Complete ad hoc projects and duties as requested by manager
Skills/Behaviours:
- Natural team player
- Customer focused, helpful and willing to support at all times
- Acts with self-confidence, decisiveness and integrity at all times
- Resilient and composed
- Leads self and others, able to inspire
- Builds a network of professional partnerships by seeking out and strengthening relationships both internally and externally
- Ability to work under pressure, manage high workloads whilst maintaining ability to organise and prioritise
- Excellent attention to detail and accuracy skills
- Knowledge of onboarding and screening processes, visa requirements and recruitment laws, preferred but not essential
- Previous working knowledge of Microsoft and Oracle packages
- Previous experience of working within an office or administration
- Good communication skills – must be able to build both local and remote working relationships
Onboarding Associate in Reading employer: Teksystems
Contact Detail:
Teksystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Associate in Reading
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Onboarding Associate role.
✨Tip Number 2
Prepare for those interviews! Research Allegis Group and understand their values and mission. We want to see that you’re genuinely interested in the company and how you can contribute to their success.
✨Tip Number 3
Show off your customer service skills! As an Onboarding Associate, you’ll be the go-to person for contractors. We love candidates who can demonstrate their ability to handle queries and build relationships with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to jump into the onboarding process with us.
We think you need these skills to ace Onboarding Associate in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Onboarding Associate role. Highlight any customer service experience and attention to detail, as these are key for us at Allegis Group.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the role. Share specific examples of how you've provided excellent customer service or managed onboarding processes in the past.
Showcase Your Team Spirit: We love team players! In your application, mention instances where you've collaborated with others to achieve a common goal. This will show us that you can build strong relationships, which is crucial for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Teksystems
✨Know the Company Inside Out
Before your interview, take some time to research Allegis Group. Understand their values, mission, and the specific role of an Onboarding Associate. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As an Onboarding Associate, you'll be the go-to person for contractors and internal teams. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. This will demonstrate your ability to handle the responsibilities of the role.
✨Be Ready for Compliance Questions
Since the role involves managing background checks and compliance, brush up on relevant laws and processes. Be prepared to discuss how you would ensure adherence to these requirements and how you would handle discrepancies during onboarding.
✨Highlight Your Teamwork Abilities
This position requires strong collaboration with various departments. Think of instances where you've successfully worked as part of a team, especially under pressure. Sharing these stories will illustrate your ability to build relationships and support strategic aims.